Menu
Malabar Gold & Diamonds company logo
Malabar Gold & Diamonds
reviews & complaints

Malabar Gold & Diamonds
reviews & complaints

Learn how the rating is calculated

56 complaints
9 resolved 47 unresolved
File a complaint Table of contents
Claim listing
Is this your company? Claim it and get a lot of features. Read more
Click here to get notifications about new complaints of Malabar Gold & Diamonds. We promise not to send you any unrelated messages
Share
ADVERTISIMENT
N
10:48 am
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Malabar Gold & Diamonds - white gold ring wrongly charged for wrong weight

invoice no-124950981, date- 11/01/2016, malabar gold jewellery llc, po box 3544, pc 112, west gate mall, high ruwi street, oman, phn +96824701916. I Bought a white gold finger ring for my engagement ceremony the ring i purchased was 95omr.Gw-3.83gms, and when i weighted the ring after purchase it was only 3.74 gms.Upon raising the issue the manager incharge...

View 0 more photos
Read full review
P
10:29 pm
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Malabar Gold & Diamonds - the quality of made is very bad 40 gram chain I bought and can't even use for one day

I had bought a necklace from malabar gold on August 16 and used only for 2 hours in onam festival, after that i kept in the same gold box . Then after 2 months while checking gold it was broken .i cant understand their quality of making 40 gram gold is not a feather touch stuff, and i was so disappointed their attitude towards customer i went to them for...

Read full review
Z
9:58 pm
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Malabar Gold & Diamonds - diamond ring

Dear Sir/Madam, I bought a diamond ring and earrings from Sharjah airport branch on 22 Feb 2016, from the ring one diamond has dropped may be due to malfunctioning from your side that diamond was not fixed properly. Now the ring is look so odd one cannot wear that. I need the solution how to return or to be replaced from your side. As i got surety from...

View 0 more photos
Read full review
ADVERTISIMENT
K
12:46 pm
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Malabar Gold & Diamonds - poor making quality and poor staff - karama, dubai

Date: 19.06.2016 I visited Karama Branch and exchanged a pair of 22kt gold ear rings (AED 497-Inv. no. DKM 198296401) and then also bought a 22kt Bracelet (AED 1, 150-Inv. no. DKM 1910460289). I didn't get much attention from the staff, probably because I was not wearing much make-ups, jewelries and shiny cloths on me! The staff named "Siva Krishna"...

Read full review
S
6:32 am

Malabar Gold & Diamonds - diamond ring couple collection

I have purchased couple ring set with diamonds. The design had half of white gold and half of yellow gold in it. After within a year of use, the white gold portion of the ring turned yellow. When questioned the Malabar gold, they said its common for the white gold to turn to yellow gold in some time. Thats the crappy explanation i got. But the twist is the inside part of the ring is still white color. Then according to them it should have turned to yellow. If it has not turned yellow, then is it white gold or some cheap metal like silver ? I feel cheated, no one in the shop told me this during the purchase. And now when i ask for a exchange they are charging the making charges and other charges. Is this how they treat their customers who have issues? When go to buy they will be very nice and respectful. But once you purchase and has any issues with the ornament, they will show their real face. Bloody cheaters.

Read full review
Hide full review
S
2:43 am
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Malabar Gold & Diamonds - gold bangles

Last year I bought gold bangles from as rao nagar hyderabad branch the design was beautiful so we again ordered the same bangles 2 months back. But this time they made us to drink our own boiling blood. Firstly they took one month to make bangles, at time of delivery we found that the design is different. When we complained they again took another 15 day...

Read full review
R
8:23 am

Malabar Gold & Diamonds - bangles

I have given an order for bangles of 32 grams. I told them to modify some things . As told all the modifications are printed in the order form. The bangles I ordered were deliverd 10 days late . The real problem is there were no modifications done and bangles done at the 42 grams. Even though i was given my money back was really disappointed. I have really waited for those bangles for 45 days and finally when i got to see them they are not the bangles I expected..

Read full review
Hide full review
R
6:06 am
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Malabar Gold & Diamonds - diamond ring

I purchased a diamond ring on 23rd Nov 2015(Friday) and did not get the certification. They promised to send me within 2 days(Monday) but didn't contact me even. When I called after 3 weeks, they said they cud not find it and wanted the ring back And behaved very badly as well. Even dropped the call when I said I will complain against the branch. Unprofessional behaviour.

Read full review
A
8:42 am

Malabar Gold & Diamonds - customer service

Hi Sir/Madam I visited with my Mom to the Malabar Gold, Coimbatore, Tamil Nadu branch on 8/11/2015. We entered the shop and waited for a very long time to get a seat. It was crowded. So its understandable. Then we got a seat. Nobody approached us for more than half an hour. We were getting restless asked a sales man nearby, whether anyone will come for us. He said, wait some one will definitely come for us. So we waited. We must have asked every salesman so many times, all he did was assuring he will send some one.. We could see some salesmen attending people who came after us. A salesman started to attend people standing behind us. I was so annoyed, asked him, can't u see us.. It's been more than one and a half hours, we sat there like we had no other job to do. He said, if you come to a jewelry, it will be like this. Come on. Don't they have any value for people's time? I am very unhappy with their customer service. We will never be stepping into their shop again because they treated us like we are not welcome there. We left the shop disappointed and even then nobody bothered to call us back. Regards Athira

Read full review
Hide full review
M
Jan 20, 2019 5:25 am

Hello i am mohammed masood khan my phone no is [protected].
i purchase 4 bangles from your shop be four 2 year in malabar gold lulu village branch . we need the recipe of the bangles .
thank you

Helpful?
0 0
ADVERTISIMENT
K
1:16 pm
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Malabar Gold & Diamonds - poor quality gold chain

I had purchased 18K gold chain for a light weight diamond pendant from Malabar Gold showroom in Gold Souk Mall Gurgaon on 30/08/2014. The weight of the chain was 3.67 grams. At the time of purchase the salesperson had mentioned that since the chain is in 18k gold, it will be more reliable and last long. After wearing it on few occasions I noticed that the...

Read full review
K
9:11 pm
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Malabar Gold & Diamonds - cheating in dubai center malabar store

We visited Malabar Gold was and Diamonds store in Diera city centre on Dec 6th, 2014 on our way to India from US. The Sales person told us that there is 45% sale on uncut diamond necklaces due to dubai government promotion. We were charged 41, 245 dirhams for the necklace. We were on our way to India and asked specifically for price difference for the same...

Read full review
S
3:00 am
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Malabar Gold & Diamonds - gold bangles

I bought bangles from there dubai shop and they had assured me that it can be used for daily use. After two months bangle is broken. We have similar design and weight bangle from other jewelers which is still in awesome shape. Malabar gold is duping customers and have very rude staff too. I spoke to there director in mg road cochin showroom he just wanted...

Read full review
L
1:50 am
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Malabar Gold & Diamonds - not received jewellery ordered

I ordered a gold finger ring from Malabar Gold on 28/9/2014 order no 1415/0000305 to be made as per order. The due date of it was 30/10/2014. Have been contacting their Nasik Showroom since then but no one is ready to respond properly and they dont know when the order will be done. I paid an advance on Rs 6500/- against this order

Read full review
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
P
5:30 pm
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Malabar Gold & Diamonds - staff not good in al ain

Hello sir
We are regular customer of malabar gold
And we buyed so many times in al ain
But in al ain there is one guy named smile he is not good
2 times he misbehave with us soo I hope u will take the action on him
Thanks will wate for your reply

Read full review
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
G
Oct 13, 2014 5:25 am

Malabar gold in Al Ain, lulu Hypermarmarket Branch Stuff Is worst I ever found .
Need To take actions for those ### .

Helpful?
0 0
ADVERTISIMENT
S
10:34 am
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Malabar Gold & Diamonds - least bothered about the delivery

WE HAD ORDERED 10GM BANGLE ON 5TH NOV2013 ALONG WITH SAMPLE BANGLE AND 10 GM COIN, DELIVERY DATE WITH IN 25TH NOV. BUT WHEN WE DUDNT GET ANY CALL FROM THEM WE CALLED BACK AND GOT A SHOCKING ANSWER THAT IT MAY BE DELIVERED AFTER 20TH DEC 2013 .AS A CUSTOMER WE ARE SHOCKED HOW THEY ARE TREATING THE CUSTOMER REQUIREMENT. NOW WE NEED IUR BANGLES BACK

Read full review
I
11:30 am
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Malabar Gold & Diamonds - making charges false promises

We went to buy gold bangles on malabar gold last month (18-Sep-2013) and booked the order. While placing the order we had been assured by Mr.Shafi that while calculating the final amount once the bangles are ready we would be charged on the order booking date of gold charges for metal rate and making charges. Today when we went to buy the bangles first of...

Read full review

We are here to help

  • 16 years' experience in successful complaint resolution
  • Each complaint is handled individually by highly qualified experts
  • Honest and unbiased reviews
  • Last but not least, all our services are absolutely free
ADVERTISIMENT

Malabar Gold & Diamonds contacts

Phone numbers

1 860 3000 0916 800 625 2227 More phone numbers
ADVERTISIMENT
ADVERTISIMENT