I bought bangles from there dubai shop and they had assured me that it can be used for daily use. After two months bangle is broken. We have similar design and weight bangle from other jewelers which is still in awesome shape. Malabar gold is duping customers and have very rude staff too. I spoke to there director in mg road cochin showroom he just wanted me out of the showroom. They want additional work cost if i exchange the product. . I don't understand what kind of scams these jewelers are running. When you buy a ornament for the first time you pay additional work cost. . If you exchange it coz its defective why do i need to pay extra ? What happens to first work cost i paid? Why can't they adjust it against it? Some one should help file a case against these malpratices.
The complaint has been investigated and resolved to the customer’s satisfaction.