Latest Reviews and Complaints
February 26, 2022 - My Ford Bronco Sport had a collision with a deer
February 26, 2022 - My Ford Bronco Sport had a collision with a deer. Main Street America Insurance, my insurance company, declared my car as totaled three weeks later. We still haven't settled the claim. The car is in my name, with no outstanding loans, and it's currently at Jet's Auto body in Kinderhook, NY. My representative, ***, is handling the insurance matters. You can reach him at *** or *** The insurance company didn't follow the regulations set by NYS. They created cars with fake VIN numbers and false stock numbers. The cars mentioned in the CCC Report on page 7, comp 2 & comp 3, are the ones with fabricated information. Those businesses never had cars meeting those criteria on their lots. On March 31, 2022, . *** sent me a letter, asking for a response by the same date, or he would close my claim. However, I didn't receive the document until April 4, 2022. This goes against the NYS Regulations. . *** sent me a salvage value check of $17,000, stating that I would keep my totaled car. This was never discussed or agreed upon with . ***. As of June 17, 2022, I haven't received any money from this company. I have attached documents as proof of their fraudulent actions. The insurance agency I purchased the policy from is Metwood Insurance in Chatham, NY. I have provided them with all the necessary documentation, but they haven't shown any support or assistance as a customer or client. I have sent them emails and tried to get information over the phone, but they have chosen to remain silent.
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Main Street America Insurance complaints: history and resolution overview
Out of all reported cases, 0 complaints (0%) have been marked as resolved, while 1 complaints (100%) remain unresolved.
Customer feedback spans multiple years and reflects a range of user experiences. A majority of complaints remain unresolved, which may be important to consider when evaluating the company.
Is Main Street America Insurance Legit?
Main Street America Insurance earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
Main Street America Insurance has claimed the domain name for msainsurance.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.
Msainsurance.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Msainsurance.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
We looked up Main Street America Insurance and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
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Main Street America Insurance Contacts
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Main Street America Insurance phone numbersClick up if you have successfully reached Main Street America Insurance by calling +1 (904) 380-7281 phone number 0 0 users reported that they have successfully reached Main Street America Insurance by calling +1 (904) 380-7281 phone number Click down if you have unsuccessfully reached Main Street America Insurance by calling +1 (904) 380-7281 phone number 0 0 users reported that they have UNsuccessfully reached Main Street America Insurance by calling +1 (904) 380-7281 phone number
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Main Street America Insurance address4601 Touchton Rd E Ste 3400, Jacksonville, Florida, 32246-4486, United States
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Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJul 11, 2026
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