Menu
Write a review
File a complaint
Luminess Air

Luminess Air review: Luminess air brush system

S
Author of the review
7:53 am EDT
Verified customer The reviewer confirmed their account using Facebook. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I just received the 4th airbrush system replacement because previous units stopped working after inly 3 months. Each time I call to complain they ship me out a new one and I have to pay for shipping the bad one back to them. Each shipping cost 11.96. I am now out 44.00 dollars and the one they sent me yesterday is not working either. I am tired of calling the customer service line and having a customer rep answer who doesn't know how to help me. At this point I want to return all the make up I cannot use since the system is faulty. I would like the original $99.00 refunded plus the 44.00 shipping i paid for returning the product that never worked. I also have to return the makeup that I cannot use.

Please help with this issue in a timely manner. In the meantime I will need to shop for makeup elsewhere.

Sincerely,

Serafia Centofanti

880 S Village Dr N #201

St Petersburg FL 33716

Claimed loss: 250.00

Desired outcome: refund of 250.00 which includes all makeup that is left , 4 returns at 11.96 each, and original 99.00 to start this fiasco.

Confidential Information Hidden: This section contains confidential information visible to verified Luminess Air representatives only. If you are affiliated with Luminess Air, please claim your business to access these details.

0 comments
Add a comment

More Luminess Air reviews & complaints

Luminess Air - they are fraud and scam artist 103
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Luminess Air - Over-charge + scam 23
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Luminess Air - they scammed me an will you to 17
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Luminess Air - not allowed to cancel 22
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Luminess Air - bad company! 8
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Luminess Air - return policy 8
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Luminess Air - hidden charges / scam 2
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
View all Luminess Air reviews and complaints