Menu
ADVERTISIMENT
Home Restaurants & Bars LongHorn Steakhouse horrrible customer service and extra long wait

LongHorn Steakhouse review: horrrible customer service and extra long wait

A
Author of the complaint
5:03 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

We went to the longhorn steakhouse in Morrow GA with a group of seven. We were told that our wait would be just a little under an hour. At an hour and fifteen minutes we were told that they will have to split us up. After we agreed to that she comes back about 10 minutes later telling us that it will be another 20 mi.uses. as we were saying that that would be too long she just walked off...in the middle of our sentence. She came back with stable for us. I keep thinking that if we would not have said anything we would has been there another half an hour. Her attitude just made this wholesituation unbearable. To top it all off, they messed up 3 orders without any compensation for our trouble.

ADVERTISIMENT

More LongHorn Steakhouse complaints & reviews

LongHorn Steakhouse - dining experience/ food
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
LongHorn Steakhouse - scam artists
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
LongHorn Steakhouse - poor food & service
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
LongHorn Steakhouse - rip off - charged twice
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
0 comments
Add a comment
ADVERTISIMENT

Learn how the rating is calculated

352 complaints
6 resolved 346 unresolved

LongHorn Steakhouse contacts

(added by reviewer)
Phone number
Address
1000 Darden Center Drive, North Carolina United States
Website
Category
ADVERTISIMENT