Menu
Write a review
File a complaint
Long John Silver's

Long John Silver's review: long wait times, missing menu items, unethical behaviour

S
Author of the review
4:25 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

October 11, 2015 2:00 pm It has been a while since I have been to Long John Silver's because for some reason or another they never seem to fail and disappoint. I thought it would be okay to go since yesterday my brother and I had a discussion about how we were wanting to eat some fish. As a child this use to be one of my favorite places to eat and I don't ever remember having issues like what I've had in the past 3 years experiences. I am finally fed up with it and today I am writing about it. Today, after church I thought let's stop and pick up lunch and go home and have a relaxing Sunday. I went up to the drive through speaker and waited about 5 minutes before being asked to wait and place order. I waited an additional 5 minutes before being asked to just drive up to the window and place my order. There were two cars already waiting in front of me and I thought, how much longer could this possibly take. I waited 20 minutes in the same spot and still had not placed an order because there were still two other vehicles in front of me waiting for their orders to be either ready or taken. I drove across the street to another establishment where I was assisted in a drive through with extremely great service. As I was driving off I looked over to the LJS that I had waited approximately 30 minutes to place an order at and saw the same two vehicles that were in front of me waiting still in the same spot. Not only have I experienced extremely long hold times but when ordering usually the family pack they never have corn on the cob ready. Enough is enough, please get a management team that takes their job seriously and values not only their place of employment but also those patrons that want to eat there.

0 comments
Add a comment

More Long John Silver's reviews & complaints

View all Long John Silver's reviews and complaints
  1. Long John Silver's Contacts

  2. Long John Silver's phone numbers
    Click up if you have successfully reached Long John Silver's by calling +1 (502) 327-1200 phone number 4 4 users reported that they have successfully reached Long John Silver's by calling +1 (502) 327-1200 phone number Click down if you have unsuccessfully reached Long John Silver's by calling +1 (502) 327-1200 phone number 0 0 users reported that they have UNsuccessfully reached Long John Silver's by calling +1 (502) 327-1200 phone number
    Click up if you have successfully reached Long John Silver's by calling +1 (502) 815-6100 phone number 1 1 users reported that they have successfully reached Long John Silver's by calling +1 (502) 815-6100 phone number Click down if you have unsuccessfully reached Long John Silver's by calling +1 (502) 815-6100 phone number 0 0 users reported that they have UNsuccessfully reached Long John Silver's by calling +1 (502) 815-6100 phone number
  3. Long John Silver's emails
  4. Long John Silver's address
    9500 Williamsburg Plaza, Suite#300, Louisville, Oklahoma, 40222, United States
  5. Long John Silver's social media
  6. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 02, 2026
  7. View all Long John Silver's contacts
Long John Silver's Category
Long John Silver's is ranked 44 among 57 companies in the Fast Food Chains category