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A Contemporary Rectangle Writing Desk (SKU:[protected]) was purchased and upon receiving the item observed that the packaging was damaged. Upon opening the package, the desktop was broken in two, numerous pieces were chipped and the quality of the materials used was found to be very poor. Litfad has attempted to negotiate a refund of 15-25%. I have informed them that it is unacceptable, especially since insurance was included in the purchase price.
Desired outcome: 100% refund
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