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Gallery Lighting Customer Service Phone, Email, Contacts
Gallery Lighting
complaints

Gallery Lighting
complaints

1 5 3 1 Gallery Lighting
Gallery Lighting Customer Support Very Poor
0 Resolved
3 Unresolved
0% of 3 complaints were resolved
The company's complaint resolution process is ineffective due to poor customer service skills, lack of training and inefficient handling of complaints. There's no proper protocol, tracking or follow-up, resulting in unresolved complaints and customer dissatisfaction.
0% of 3 complaints were resolved
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Overview of Gallery Lighting customer experience

Gallery Lighting, found at gallery802.com, has been plagued with numerous consumer complaints. Customers have expressed their dissatisfaction with the company's products and services, highlighting several negative points. Many have reported receiving damaged or defective items upon delivery, leading to frustration and inconvenience. Furthermore, the company's customer service has been criticized for being unresponsive and unhelpful in resolving these issues. Customers have also complained about delayed shipping times, causing further disappointment. Additionally, there have been complaints regarding the poor quality of the products, with customers expressing dissatisfaction with the materials used and the overall craftsmanship. These negative experiences highlight the need for caution when considering purchasing from Gallery Lighting.

Gallery Lighting complaints 3

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Newest Gallery Lighting complaints

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L
11:54 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Gallery Lighting Horrible Experience: Rude Staff, Communication Issues, Waste of Time and Money

This place is absolutely terrible. The people who work here have no manners and can't even speak proper English. It's a total waste of time and money. I would never recommend this place to anyone. Stay away!

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M
10:16 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Gallery Lighting Beware of These Crooks! Double Charged, No Product, and Terrible Customer Service

These guys are a bunch of crooks! They charged me twice for my order and never even sent me the product. I spoke to a lady who promised to call me back, but she never did. It's so frustrating dealing with these scammers! They have multiple company names, which just goes to show that they're up to no good. Thankfully, I had my bank dispute all the charges. Dealing with them was such a hassle. I strongly advise everyone to stay away from these crooks!

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9:10 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Gallery Lighting Terrible Experience with Gallery Lighting: Crooks and Liars with Delayed Refund

These guys at Gallery Lighting are nothing but a bunch of crooks and liars. They had the audacity to hold onto my hard-earned money for a whopping two months, all while feeding me lies about my chandelier being shipped out the following week. Can you believe it? I finally reached my breaking point and demanded a refund. It took them a painful three weeks to actually give me my money back. And let me tell you, it wasn't until I threatened to charge back on my credit card that they even bothered to respond. No phone call, no apology, nothing. It's safe to say, I won't be running back to them anytime soon.

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Gallery Lighting contacts

Phone number

+1 (187) 788-50510

Website

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