The Light Shop’s earns a 1.0-star rating from 0 reviews and 1 complaints, showing that the majority of lighting enthusiasts are dissatisfied with their purchases.
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The Light Shop's Poor Customer Service and Delayed Delivery
I ordered something from The Light Shop about 3 months ago, but I still haven't received it yet. I've tried to contact them a few times to see what's going on, but I haven't gotten any response back. It's really frustrating because I was looking forward to getting my item and now I don't even know if I'll ever get it. I hope they can get their act together and start responding to their customers soon.
Is The Light Shop Legit?
The Light Shop earns a trustworthiness rating of 81%
Highly reliable. Use their services with confidence, yet trust but verify.
Thelightshop.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
Thelightshop.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
However ComplaintsBoard has detected that:
- A user on Complaintsboards.com notes that they were interested in purchasing a product from The Light Shop, but after conducting a search on multiple review sites, they were unable to find any reviews or feedback. The user advises others to be wary of the company's lack of online presence and to consider alternative options.
- The Light Shop protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- The website belonging to The Light Shop has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
- We have detected an internal review system on The Light Shop's website, which can be a positive feature for customers looking to make informed decisions about the company's offerings. However, we recommend that you take the time to research the reviews and verify their authenticity before trusting them entirely
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