Menu
Write a review
File a complaint
The Light Shop Profile

The Light Shop

www.thelightshop.com

Learn how the rating is calculated

1.0

Overall reputation rating based on reviews and complaints

The Light Shop earns a 1.0-star rating from 0 reviews and 1 complaints, indicating that most lighting enthusiasts are dissatisfied with their purchases.

Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Latest Reviews and Complaints

ComplaintsBoard
F
7:08 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

The Light Shop The Light Shop's Poor Customer Service and Delayed Delivery

I ordered something from The Light Shop about 3 months ago, but I still haven't received it yet. I've tried to contact them a few times to see what's going on, but I haven't gotten any response back. It's really frustrating because I was looking forward to getting my item and now I don't even know if I'll ever get it. I hope they can get their act together and start responding to their customers soon.

Read full complaint
Hide full review

The Light Shop Reviews and Complaints

Looks like The Light Shop has no reviews or complaints yet, which is great!

However, if you have something to share with the others, you can write a complaint or review

Write a review     Leave a complaint
Subscribe to receive notifications of all new customer feedback

The Light Shop complaints: history and resolution overview

The Light Shop has received 1 complaints on ComplaintsBoard. The first reported case, The Light Shop's Poor Customer Service and Delayed Delivery, was published on Jun 12, 2023, and the most recent complaint, The Light Shop's Poor Customer Service and Delayed Delivery, was posted on Jun 12, 2023.

Out of all reported cases, 0 complaints (0%) have been marked as resolved, while 1 complaints (100%) remain unresolved.

Customer feedback spans multiple years and reflects a range of user experiences. A majority of complaints remain unresolved, which may be important to consider when evaluating the company.

👉  Submit a complaint about The Light Shop

Is The Light Shop Legit?

The Light Shop earns a trustworthiness rating of 81%

Highly reliable. Use their services with confidence, yet trust but verify.

Our conclusion: ComplaintsBoard rates The Light Shop highly, which means their services are pretty reliable. Despite this, their 0% complaint resolution rate raises questions. We recommend users check reviews and complaints about The Light Shop to understand what to expect from them.

Thelightshop.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.

Thelightshop.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

However ComplaintsBoard has detected that:

  • A user on Complaintsboards.com notes that they were interested in purchasing a product from The Light Shop, but after conducting a search on multiple review sites, they were unable to find any reviews or feedback. The user advises others to be wary of the company's lack of online presence and to consider alternative options.
  • The Light Shop protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • The website belonging to The Light Shop has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
  • We have detected an internal review system on The Light Shop's website, which can be a positive feature for customers looking to make informed decisions about the company's offerings. However, we recommend that you take the time to research the reviews and verify their authenticity before trusting them entirely
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
The Light Shop Category
The Light Shop is ranked 6 among 7 companies in the Lamps and Lighting category