Lincare Holdingsoxygen concentrator equipment

R Nov 15, 2018
This review was posted by
a verified customer
Verified customer

I was prescribed portable Oxygen and chose Lincare because the indicated that they could get the equipment that my Insurance covered in 4 to 6 weeks.

Its been 4 months and I still don't have the equipments.

What's even more frustrating is that they indicated that they don't know when they'll get the equipment. While asking how this could be, the rep not only told me that the equipment cost much more than the insurance company pays, but questioned my usage of the tanks over the last several months.

I explained that they ran out and that on my prior call, some 6 weeks ago, I asked for refill tanks, which were also never provided.

I've lost time at work due to having to stay home because of the ineptitude I've experienced on the part of this company's branch on Long Island.

My Insurance company is helping me find another provided. I personally will never patronize a company that practices such deceptive business practices.

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