FILE A COMPLAINT

Light In The Boxdamaged painting

1
S Aug 03, 2019

I placed order no: Order no 1907160533507598 online on your website for two paintings and paid you £106.31 for this order. In this order.

As mentioned in my ticket ID:
[protected], the order for painting "Abstract People Modern Stretched Canvas" was delivered on 30 July. However, it is faulty. I have provided you proof of fault. I believe I paid £68.5 for this painting. You offered me partial refund (£20) and a Coupon of (£27.5). I have rejected your offer.

I would like you to arrange collection or provide me your address so that I could return this painting to you.

Kindly refund the full amount paid for the painting £68.5 as well as shipping charges of £9.52 as the painting was faulty/damaged.

Please note I DO NOT accept any of your Reward/Credit on account or Coupon. I want the full amount namely £77.7 refunded to my PayPal account (as I used this method to make the purchase).

Kindly issue my refund of £77.7 immediately or within next 7 days starting on 01 August.

Otherwise, I will consider taking legal action against your organisation.

Many thanks
Sadia

damaged painting
damaged painting

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