Lifestyle Holidays Vacation Clubfraud & cheating

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a verified customer
Verified customer

My husband and I bought a LHVC GOLD membership while on holiday in Puerta Plata, Dominican Republic in Sept 2015. Our agreement promises 3, 4 bdm Villas, 6/8 occupants, no blackout days, with unlimited weeks. We also purchased a 2-year enrollment in their Travel Club for an extra $1, 499. We, too, were promised VIP treatment staying in Villas all over the world, voucher for one week free stay in sister resorts, all kinds of savings on cruises, transportation, meals, etc. We have been trying to use our free-week voucher at the LHVC Grand Oasis Sens in Cancun, MX since Jan 2016 and have been told repeatedly there are no rooms available. They can get us in for 5 days at a price of $399. That is not free and who in their right mind would fly from Seattle to Cancun for 5 days? Ironically, when I try to serve via RCI, there is availability. This is a pure scam. We should have known better when they upgraded us to a Villa, free golf cart, maid service, and plied us with free alcoholic beverages our whole stay in DR. Beware and stay away from LHVC! We'd like to know how to get out of this agreement.

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