The complaint has been investigated and
resolved to the customer's satisfactionResolved Liberty Mutual Insurance — denial of a valid claim
resolved to the customer's satisfaction
MY SALES AGENT, MARK BIGELOW, FROM THE BINGHAMTON NY OFFICE, ADMITTED TO MAKING A SERIOUS ERROR BY NOT ADDING SEWER /SEPTIC BACK UP COVERAGE. I REQUESTED 'FULL COVERAGE" AND DUE TO HIS ERROR MY VALID CLAIM WAS DENIED. I AM BEING PUNISHED FOR A LIBERTY MUTUAL EMPLOYEE'S ERROR. ILLEGAL, UNFAIR!