CB Apparel Levi Strauss & Co. Relaxed 550 jeans

Levi Strauss & Co. Reviews and Complaints

Levi Strauss & Co. review: Relaxed 550 jeans

Brand Loyalty of San Clemente, US

Aug 28, 2025 12:59 am EDT

Verified customer

Featured review

Two pairs of my 550 Relaxed Jeans tore at the crotch. A pocket ripped on a different pair. Intuitively I knew the quality changed and was in denial. Levi's was my choice for 30+ years. I thought if I bought the darker colors instead of the lighter wash jeans the fabric would be stronger. I was wrong. Over the years I see the country of origin changed. I assumed the quality control would be the same as before. What happened?

Claimed loss: $210

Desired outcome: Warranty voucher for three new pairs or a refund.

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Same customer add on comment. The rear pocket is torn on another pair. I have a closet full of faded jeans without tears.

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Levi Strauss & Co. Contacts

Levi Strauss & Co. phone numbers

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Levi Strauss & Co. emails

feedback@levi.com

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Support

questions@levistrauss.com

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support

Levi Strauss & Co. address

1155 Battery Street, San Francisco, California, CA94111-1203, United States

Levi Strauss & Co. social media
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