The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
Levi Strauss & Co.levi's 724

C Aug 12, 2019
This review was posted by
a verified customer
Verified customer

I work for a restraunt and our uniforms are 724 Levi's dark jeans. My complaint is after 1 months I had to buy another pair because of the fading in color and also the stitches between the legs were ripping I have different over 400.00 since January.i buy them 2 for 80.00 at the Levi's outlets I work 5 days a week .the jeans are very comfortable ..and I have no choice but to buy them if I still wanna keep my job. There are other girls complaining to. If you would like pics I can send some if I receive an email to send then to. Thanks cindy gill

RESOLVED

The complaint has been investigated and resolved to the customer's satisfaction.

  • Levi Strauss & Co.'s response · Aug 13, 2019

    Dear Customer,

    Thank you for reaching out.
    Requesting you to contact the local USA support team on [protected] to have the matter attended as our support scope is within the Union Territory of India.
    We apologize for the inconvenience caused to you on this matter.

    Regards,
    Karthi. M
    Customer Care
    Levi Strauss India Pvt. Ltd.
    Toll Free – [protected]
    Email – [protected]@levi.com

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