I purchased a EDEN bedroom assembly with tall dresser and extra night table. I paid the full price of over $5, 000 dollars up front. The only thing they had was the head board, foot board with drawers and the tall dresser everything else they had to order. The sales person assured me the planks that were on the list would support my new mattress. The rest had to be ordered. The side rails with drawers would be in at end of Nov/21 and dresser with mirror in second week of Dec/21 but the night tables at end of Feb/22. Everything came in at beginning of Dec/21 except the rails with the drawers for the bed. I could not put mattress on bed I had to purchase boards to lay mattress on at hardware store. Over two weeks before I made arrangement's to had everything delivered on Dec 11th/21 and took days off work for it. On Dec 10th/21 I called to conform delivery and the person said they would call before delivering. On Dec 11th/21 at 4pm they still did not call so I called them again and the person in charge said they had no delivery request from me and they would deliver it the following week on Wednesday. Here is my problem I took two days off work loosing over $600 dollars waiting for a delivery that never came and they want me to take another day off for a delivery on a work day.
Desired outcome: Deliver immediately on Dec12th/21 or I go to small claims court and get paid for lost work and boards for bed I purchased
Worst sales experience of my life. Should not have to pay more than 50% up front until everything arrives then pay the rest. They make money off your money.