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Lenovo Group Customer Care Service

Lenovo Group Ltd.

1009 Think Pl
Morrisville
North Carolina
United States - NC27560-9002

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Lenovo Group Complaints & Reviews

Lenovo Group / lenovo onelink pro dock (asm sd20j15527); case # 404pt2q. pre-litigation demand.

Pt
PthXjU8 on Aug 30, 2017
Dear Lenovo Group: Let me first thank you for your generally outstanding hardware. Unfortunately there are a number of unresolved issues with the ThinkPad OneLink Pro Dock (ASM SD20J15527) sold with an X1 Carbon (Type 20BS) under Order # 4244554977 (see attached photos). Efforts to resolve...

Lenovo Group / lenovo not give me assured warranty

Sa
salmanvts on Aug 17, 2017
My Lenovo p2a42 Smartphone Touch is broken, Just a small hit on the wall, No more damages just a small single crossed line in right corner, no other cracks, and the touch is complete dead I go to the lenovo Authorised Service centre and the told me your warranty is void because your phone...

Lenovo Group / lenovo a1000 smartphone

Ah
AhmedSalah on Aug 2, 2017
I purchased Lenovo A1000 smart phone on the 8th of May/2017 Serial No : 864709030280078 Since i bought the phone, the battery dies so quickly..it remains for an hour and half, and then i have to recharge it again. I bought it from saudi arabia, and they refused to change my battery, or fix...

Lenovo / unsatisfactory repairs/ warranty not honored

Mm
MMQ on Jul 22, 2017
I purchased a Lenovo ideapad 310-15ISK and after five months of use it become very slow, unresponsive and cud't open web pages.I call Lenovo tech support and over the phone we did a factory reseting, and said to tested and call if problem persist. I call next day with same complaint and...

Lenovo Group / lenovo flex windows 10

Mo
mos57 on Jul 18, 2017
07/18/2017 The Lenovo Flex I bought has Windows Version 10, (it came pre-installed and I cannot uninstall it unless I buy a new OS according to Lenovao) . They made me feel like it was my fault and Windows 10 that was the problem. I use it as a personal laptop when traveling. It will not...

Lenovo Group / ideacentre stick 300

Og
Oguz Gel on Jul 17, 2017
The issues caused by this device have never been resolved permanently. Sequence of events: 1. I ignored the negative reviews regarding Wi-Fi issues and purchased an Ideacentre Stick 300. The device was purchased from Best Buy on 10 March 2017. Original serial number was YF002XKS. 2. The device wa...

Lenovo Group / chromebook 100s

Do
Dont Buy LENOVO on Jul 11, 2017
Purchased the Chromebook at local store Jul, 2016. Keyboard not working. Called - provided serial number and date of manufacture (6-3-16) from the machine (sent photo). Was told its 3 month warranty, at time of purchase was told 1 year warranty so they need to see my actual receipt. Got...

Lenovo Group / no repairs possible for a 3 week old lenovo yoga tab 3

To
Tonicho on Jul 7, 2017
When I bought a Lenovo YOGA Tab 3 in London on the 1st of June 2017 from Argos in Wimbledon (slip attached), I was assured by the guy behind the till that it carried an international warrantee. "All Lenovo products do, just keep the slip". So, I believed him and bought it. On the 12th of June...

Lenovo Group / lenovo mobile phone zuk z1

Ra
rajesh kumar on Jun 28, 2017
I brought this mobile phone in may 2016, after 6 month mobile creates problems(over heating, finger print scanner, network data automatically off & automatically turn off/ON ). I went service center for repair this problem, service center repaired my mobile in about 7 to 10 days. Again in...

Lenovo Group / lenovo k6 power mobile

Pr
prasanta malakar on Jun 25, 2017
I have purchased a lenovo k6 power mobile on 21/05/2017. From beginning i am facing a proble like "no out going voice". As i was not in my house for my job purpose so, i have made an complaint to my retailer after 12 days and he took my phone and submitted to service centre -m.S...

Lenovo Group / product delivery

It
ITC7389 on Jun 15, 2017
Order was placed for a desktop, order #4290297945, on May 22, 2017. I have received two emails advising that there was an "unfortunate" delay in shipping the order. The expected ship date is now JULY 10, 2017! How is that even remotely acceptable? This is ridiculous and unacceptable. Your...

Lenovo Group / lenovo k6 note k53a48 (ime1 : 861886032709958 - ime2 : 861886032709966- hbosgw7h)

Ah
Ahmed Z. Mahfouz on Jun 13, 2017
Dear Sirs, I bought my Lenovo k6 note k53a48 (IME1 : 861886032709958 - IME2 : 861886032709966- HBOSGW7H) on February 17th​, 2017 from Mobile Shop store in Alexandria. Since then I've been having a few problems: on the first week some of the applications' icons disappeared, and when I...

Lenovo Group / defective laptop & the worst service ever for rs. 90k

Va
Vatsal Bhushan on Jun 9, 2017
I had purchased a Lenovo laptop -Y50 - 70 (CB36190336) on 3rd Dec 2015 from Amazon which was covered under international warranty. The moment it got to me I witnessed an issue of the screen flickering which was a manufacturing defect. Since then I've had the laptop submitted in the lenovo...

Lenovo / smartphone lenovo k6 note

Ha
hany mosadi on May 15, 2017
Lenover Company The Lenovo K6Note was purchased during February 2017 from the agent Juffi Trunix and appeared flawed and was delivered to the maintenance center of Egypt by delivery No. 66354 on 13-4-2017 and it was confirmed that the machine will be maintained during the period from 10 to...

Lenovo Group / ideapad mp163g0u

Ri
Rizal Sagar on May 3, 2017
SR No :- 163G0U Dear Lenovo team, I recently bought a Lenovo ideapad on 15th April 2017 from exclusive store. After just using 18 days the laptop developed a fault whilst updating. Reported the issue to Lenovo tech support team and ended up speaking with an agent Neeraj. The guy asked me...

Lenovo Group / unscrupulous franchisees, who have become fat with your brand and public money.

Sv
svs rao on Apr 21, 2017
Hi My 17 months old smart phone "Lenovo Vibe P1" stopped working, which was give for trouble shooting at their Authorized Service Centre M/s SS Electronics, Opp. Cherma's, Secunderabad. 08.04.2017 - I was asked to pay Rs 200/- towards inspection charges at the time of registering the...

Lenovo Group / laptop

Ro
Roa'a Qasrawi on Mar 24, 2017
Dear Lenovo, I am writing you to express my dissatisfaction with a Lenovo laptop computer I bought from Jareer bookstore in Riyadh with the serial number: R90JGG5k. The laptop was purchased new with a warranty which is still valid. My first problem was when the laptop started switching...

Lenovo Group / bad phone lenovo a606 bought in romania and serviced by depanero

Cr
cristt on Mar 1, 2017
I bought a Lenovo A606 and it is a very bad product. I have sent it 2 times at the service in october and december 2016, now on the 28 th of february for the 3 rd time because : the system blocks and the phone freezes, it shuts itself in the middle of the call, there are more window...

Lenovo / laptop yoga 2; keypad & mouse not working

Va
Varghese.Thomas on Feb 26, 2017
I deposited my said laptop to lenovo service centre on 04th feb 2017, but till date (25days) , the team is not able to fix the problem. Reason - company doesn't have parts for said brand. 1. If parts are not manufactured, why the product is sold to consumer... ! 2. The laptop is 14...

Lenovo / my lenovo yoga tab 3 pro

Ma
Max Smith on Feb 22, 2017
Dear lenovo, Repair no: 7024715799 Serial no: ha0ma8hn Customer account no/ref: 1606608945 Service req: 8008454476 My name is max smith and i would like to file a complaint for very unpleasant and extremely disappointed experience with your technical support team . i bought my lenovo yoga...

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