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Lenovo Group Customer Care Service

Lenovo Group Ltd.

1009 Think Pl
North Carolina
United States - NC27560-9002

Customer Support Phone Numbers

+1 855 253 6686 3 5
Work days:
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Tue9:00 AM - 9:00 PM
Wed9:00 AM - 9:00 PM
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Lenovo Group Complaints & Reviews

Lenovo / My lenovo yoga tab 3 pro

Max Smith on Feb 22, 2017
Dear lenovo, Repair no: 7024715799 Serial no: ha0ma8hn Customer account no/ref: 1606608945 Service req: 8008454476 My name is max smith and i would like to file a complaint for very unpleasant and extremely disappointed experience with your technical support team . i bought my lenovo yoga...

Lenovo Group / Parts hold on lenovo thinkpad

Jpvicario1 on Feb 22, 2017
Hi, I bought my Lenovo think pad off of Newegg.com back in August, and it came with a 1 year warranty. 4 weeks ago the screen had temporary stopped working. So I ran a diagnostics test on it failed. I sent it in to be fixed. It has been 3 weeks now since then and has still been waiting on...

Lenovo / Bad services, bad response

nitish_5 on Feb 21, 2017
Dear sir/maa'm I am not satisfied lenovo smartphone services.lenovo services is very very unsatisfied.lenovo services is very very bad. I did complain to 27/01/2017.But so far, there are not Resolve my problem. 03/02/2017 my smartphone I had deposited in Patna service center. Whenever I...

Lenovo / Lenovo a7700

Sree90 on Feb 17, 2017
Dear sir, Lenovo is a leading company in india that's why I have purchased a lenovo a 7700 and recommend other peoples to buy it. But now the scenario is totally changed. I refuse other peoples to buy any of product of lenovo due to poor customer service of lenovo. After 1 months of...

Lenovo / Thinkpad x1 carbon 2nd gen (2014)

Nikos Alexandris on Feb 16, 2017
Dear Lenovo-Support, my name is Nikos Alexandris. I own a ThinkPad X1 Carbon 2nd Generation (Machine Type: 20A7005R-, Serial Number: R900XR5C) which I bought from ’www.cyberport.de’ (ordered on 08. April 2014, Internal Order ID: 100 832 678 1). I am disapointed and dissatisfied with the last...

Lenovo / Laptop

Mary Bortree on Feb 15, 2017
I was so excited to finally get a laptop. Always had PC. Wish I had never bought this thing. Hinge broke just after warranty was over. Because of the broken hinge the corner of the screen has a crack. Now the base is separating on the bottom and wont stay together. What a horrible...

Lenovo / Service centre

syam004 on Feb 4, 2017
Dear Sir, This is to inform you that I have purchased a Lenovo Mobile, Model K4 note having IME no.861101031155413 from minis Chennai mobiles, palakkad, kerala, India on 27/05/2016 costing Rs. 11900/-, on 31/01/2017 suddenly my mobile became off. For resolving my problem i gone to Lenovo...

Lenovo / Lenovo service center is forcing us to get it's touch replaced

Apoorv Verma on Feb 2, 2017
Recent purchased Lenovo Vibe X2 is not working properly, it's battery is not giving proper backup, and suffering from overheating and hanging problem. Lenovo service center is forcing us to get it's touch replaced on cost basis @ Rs. 8000/- approx., despite touch is working and after get...

Lenovo / On-site service delayed for more than a week now due to part availability

Kristin Chen on Jan 30, 2017
This complain is for service request#:403F53K My Thinkpad T460s laptop that just bought for a month was unable to turn on. I requested for on-site service on 1/20/2017, but by today 1/30/2017 I haven't received the service. During last week. I called customer support 800-426-7416 and the...

Lenovo / Video call and camera quality

Ashish Saklani on Jan 18, 2017
Sir, I bought lenovo vibe k5 set from Amazon, but after using it I found that I can't do video call with this set, that was very disappointing moment for me, so sir I request u to solve this problem. Second thing about camera, it gives blury pictures in dim light or at night whereas it ha...

Lenovo / E570 order

PM2000 on Jan 10, 2017
Ordered a laptop E570 on 11/25/2016. Received my order confirmation via email and few days later, even got a status update showing that order was being processed and will be shipped out and be delivered by 12/23/2016. Few weeks into December, I got another email saying that due to popular...

Lenovo / Lenovo u430 touch

Charan Ramireddy on Jan 7, 2017
I bought this laptop in Jan 2015. It got separated at the hinge within 90 days of purchase. I sent this to lenovo support but they told me that it is a damage and they dont support the coverage. I ended up paying $269 for the hinge. Now, it is out of warranty and my laptop has the same...

Lenovo / Lenovo miix 700 no booting

Fuad AlKhamis on Dec 25, 2016
Dear Lenovo, My tablet Lenovo Miix 700, not working since November 2016. I cold the Lenovo Provider and he directed me to ensure Service on December 1, 2016, but they said it is under US warranty, and cannot be repaired. Please advise! Device Information: Lenovo Miix 700 Serial number...

Lenovo / Vibe k note 5

Santhosh Kumar ayyappan on Dec 21, 2016
I brought a mobile phone vibe k note 5 from nesto's mobile shop in farwaniya Kuwait. The problems is the mobile get hanging. And when I open the photos folder, videos folder it's showing too late. I went to the shop and said to the problems but they're didn't do anything. Now what can I do...

Lenovo / Agency service

alaa faqih on Dec 20, 2016
dear, I have Lenovo phone since 10 months, I faced some problems in battery and shape, I took my mobile to agency here in KSA ( hadad care ) he kept the mobile with im around 2 months, after that I got message that the mobile ready, i went to get it, but I shocked that they didn't repair...

Lenovo / Lenovo phab plus

rachavanlop Jangmongkon on Dec 17, 2016
I bought Lenovo phab plus. The Battery is expirt so I want to change it . I went to your service center. Your guy tell me that it spend time 5 days for change not included weekend. That mean you change battery one week. I surprise because the process just open back cap, replace battery...

Lenovo / X2

Hosamrasmy on Nov 17, 2016
عندما ذهبت الى الحداد لصيانه حتى اقدم لهم الهاتف لينوفو لان في بعض الأعطالمثل الصوت ضعيف البلوتوث لا يعمل الفلاش لا يعمل الشبكة اللاسلكية لا تعمل جيدا فقل لي بعد ما بدء يتاكد من الضمان وتاكد انه متاح ان الهاتف به بعض الانبعاج الطفيف وهذا يخرجة من الضمان قلت له هذا الانبعاج البسيط عيب في الهاتف نتيجة وضعة في جيب البنطال ولكنة رفض

Marion Schuller / Lenovo g50-45 laptop

Marion Schuller on Oct 24, 2016
On 5/19/2016 I bought a Lenovo G50-45 laptop. 7/15/2016: fatal crash. I called Lenovo tech support and it was determined that the laptop needed to be sent back to Lenovo for repairs. After some wrangling over who was going to pay for shipping (Lenovo reluctantly agreed to do so), it wa...

Lenovo / Mobile

Rwt Ravi on Oct 15, 2016
After updating lenovo k4 note from android 5 to 6 facing lot of problems which all i stated below 1: unable to WiFi, FM, Bluetooth not work the phone. 2: contact list not working. 3: some apps not working well. 4: data connection will automatically turns on after switch on the mobile. My...

Lenovo / Lenovo yoga 3 pro

menalon on Oct 9, 2016
Purchased a year ago battery stopped charging. Cms their technical support, representative, offers terrible service. They promised to get back to me. I am waiting for hours and no one gets back to me or answers a simple question of whether or not they have a spare battery in stock.

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