SUBMIT A COMPLAINT

LBC Expressshipment issue

What is this?! Your agent said it will arrive for pick up at lbc branch today, that is the absolute reason why I chose lbc as the carrier! I was on a tight schedule and the parcel is to be used tomorrow at 8am! Such incompetency! Stop guaranteeing your customers to deceive us into choosing lbc!

It was initially ready for delivery so I was happy cos it made it in time. But by 6:30pm, there was a 4pm-update: "shipment issue, please contact us" pano ko ma cocontact e di naman gumagana webchat niyo. Tas wala pang kwenta email ninyo? Anong gagawin ko ngayon sa parcel ko e mamayang 7am na ang event. Sabi ko na nga ba dapat sa ap cargo logistics nalang ako, kahit walang door to door to door delivery, sure naman na 1 day lang! Mind you, pinadala yung item before the cut off time. So supposedly umaga pa lang dumating na yung parcel ko. Ano to? Joker kaayo mo mga tamad at kawatan!

Kl
Oct 02, 2019

Post your comment