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Home Movement & Delivery LBC Express courier v pouch
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LBC Express - courier v pouch

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5:20 pm
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Tracking #: [protected]. My husband sent my credit card to me via LBC last Apr. 24 which I never received. I raised a ticket - [protected] via your phone support Apr 27 and was advised that status was delivered. I never received the package so I requested for the copy of the proof of delivery. Nothing came! I even emailed customer care, still nothing! Please note that my personal data is in that package and the one who has my card can actually use it. Data privacy has been breached in this case. The delivery guy contacted me and insisted that he had delivered the package to the person who was at the gate of our condo. Why would he do that? I even left an authorization to our help so that she can receive my package and your delivery person just gave it to anybody w/o verifying the identity. Is this your protocol?
Kindly investigate this complaint and pls send an update to [protected]@yahoo.com

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2503 complaints
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SM City Cebu, Philippines
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