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selling something that they dont have
is a scam . dont wast your time . luckily I order COD else I will be in police station now . this idiot company selling sometime that they dont even have stock .
I order http://www.lazada.com.my/Ultimate-Wash-Wax-72079.html this and it say in stock but took them 12 days and they still can not find their stock yet .
you can try COD but dont be cheated by them on your credit card .
impossible to unsubscribe from them
My bad experience with them is not even purchasing any products. It's simple as unsubscribing from their email list in which i've done soooooo many times I can't count anymore. I also contacted their customer service probably more than i've clicked 'unsubscribed' but hell, all they say is "sorry this and than. . . We've already solved your issue (Which you...
Read full review of Lazada Southeast Asia and 12 commentsi've had a very bad experience with www.lazada.com. ph
I've had a very bad experience with www.lazada.com.ph..I purchased 2 CPs from their website on May 30, 2012 using my credit card and until now (June 29, 2012) I don't have those items yet. I've been calling their customer service using my mobile phone, but they could not give me a concrete explanation about what has happened. I've talked to different agents and they also kept on promising to call me back and promised to give me the tracking number. It's almost one month now and I don't have any news about my order--[protected]. It's really frustrating. How could they be so irresponsible. This is my first time to purchase from this company and they really gave me a very bad impression. I will no longer buy from this site again.
I have had a similar experience with Lazada. On April 1, I ordered an air purifier through them and as of today (April 18), I have not received it. I personally know of 3 people who have ordered after I did AND HAVE ALREADY RECEIVED their purifiers. Lazada does nothing but give me the runaround about this order. I too received an email similar to above about their service.
It has been over a week now since I have heard anything from them. The store I ordered the item from will not respond. Thankfully the order was placed cash on delivery. This is my first and last order from Lazada.
BEWARE of their lousy service, their lack of integrity and lousy business practices!
Lazada is not comprable with amazon and other reputable online stores in short do not order expensive item even if using a credit card. Credit card companies in the philippines are poor so disputes are difficult . Order cheap items only and via Cod. test it and let them wait keep expectations low and cya i shoul be usable
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lazada philippines and its courier 2go is the worst companies i experienced, please dont patronize their goods and services as they are irresponsible companies. They are just scammers.
Hi'Mr, Mrs, Magandang umaga po nais ko po sa nang ipag-paalam sainyo na ang nakuha kung item po sa inyo ay may Deffective po na may invoice No309742366159/Package No309742366-8332/Order No309742366/Mangyari po mula po ng Ediliver po ang Item na Ito ay Kahapon po Lamang ito Ginamit ang Kanyang Vol.po ay hindi po nagana at ang Input po ng USB ay mahirap po i plug tanong ko lang po ba maari pa po bang Mapalitan ang Item na Order ko po yaan po lamang at nag papasalamat jaimemendozajr68@gmail.com
I have my order from your company Samsung Galaxy Mega 5.8" I9152 (Black), order # [protected] and tracking # L0211132J, when I track it at 2GO website it says: "Undelivered. - Reason: return to sender". My order was on July 26 and until now i didn't received any status about my order in my e-mail or sms.
What happened? I did not received any confirmation from 2GO company. And now it says Undelivered? Returned to sender? I thought it was a door to door delivery services.
Lazada, you should cooperate with your partnership shipping companies in delivering the goods/orders for the satisfaction of your clients. If this will not be action, I will not buy from your company anymore.
Very very disappointing.
I belong to online shopper because I do not have time to do ‘normal shopping’ (I am so busy with my work). I am credit card holder for more than 30years & use it internationally. My favourite online shops are amazon all over the world, ebay international and many others. I am ordering about 80.000 to 120000 in pesos monthly, sometimes less, sometimes more. I never had such bad experiences with any online companies AROUND THE WORLD as with lazada Philippine! I can publish the facts from supports which is shocking. IF YOU ARE HAPPY WITH LAZADA, THEN IS COMPARABLE WITH WINNING LOTERY! LAZADA IS FOR ME BAD, totally different level compared with amazon . I would not recommend anyone to buy anything from lazada, only get headache and high blood. The support and service departments are mostly incompetent. If you order not expensive items, it might be ok!
I just want to air my disappointment with lazada.com.ph. Only this 3rd week of February, I purchased chictees dress large size.worth 999.00 php. they said if its your second order, shipping charge is free. But to my dismay I paid additional charge of 99.00 though that was my 3rd purchase already so all in all I paid 1098.00. Worst thing is, when I checked the item it was a wrong size, instead of large they gave me XL. I called up the customer service and asked for a refund they told me to send back the item to them but they will give back the shipping fee in which I paid 115.00 for sending it back. You know the reason why i chose online shopping is I dont have time to go to the malls, but i was forced to deal with this because I want them to give my money back. It was only last march 8 when I received confirmation that I can claim my refund amounting to 1, 000. Isn't it too disappointing and too unfair on my part. For its not my fault, I spent 1213.00, but only 1, 000 php was given back to me. But I promised and even told my friends about my experience and never to purchase from lazada anymore. I dare lazada for this comment, now tell me isnt it too unfair for your customer like me?
This is irene, and I can stand to what i've posted here
Hmmm... I was actually planning to purchase an item from Lazada. I'm so fussy about bad customer service and I couldn't be more thankful enough to have found this page.. :|
Had the same experience... DO NOT BUY FROM LAZADA... might as well buy from the mall.. at least you will get the merchandise as soon as paid.
LAZADA SUCKS!
deceitful processes of purchase
I saw a nikon d90 body at lazada.com.ph while browsing the web. For a month now, I was really planning to upgrade my entry level dslr to something more challenging and compensating camera body. Since I already have few lenses and arsenals for this hobby, I scouted for a brand new d90 body at the lowest price possible hence the find at www.lazada.com.ph So...
Read full review of Lazada Southeast Asia and 47 commentsOverview of Lazada Southeast Asia complaint handling
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Lazada Southeast Asia contacts
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Lazada Southeast Asia phone numbers+63 2795 8900+63 2795 8900Click up if you have successfully reached Lazada Southeast Asia by calling +63 2795 8900 phone number 19 19 users reported that they have successfully reached Lazada Southeast Asia by calling +63 2795 8900 phone number Click down if you have UNsuccessfully reached Lazada Southeast Asia by calling +63 2795 8900 phone number 30 30 users reported that they have UNsuccessfully reached Lazada Southeast Asia by calling +63 2795 8900 phone number
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Lazada Southeast Asia emailscustomer@lazada.com.ph100%Confidence score: 100%Supporthelp@lazada.com100%Confidence score: 100%Support
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Lazada Southeast Asia address8 Shenton Way, № 43-01 Axa Tower, 068811, Singapore
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Lazada Southeast Asia social media
Most discussed Lazada Southeast Asia complaints
selling something that they dont haveRecent comments about Lazada Southeast Asia company
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My co worker received a parcel that is under my name and paid for it. But i told her that i did not order the package i also checked the store but it was not registered in lazada app . Te courier is lex you help the costumers to resolve the scam issues by this company . . Thank u
The email you show from lazada dosnt work
Lazada is terrible. I constantly have problems with every aspect of their company. They have very poor customer service that just give template responses and do not actually help or solve problems. It's a struggle to cancel an overdo order and get a refund. There are lots of bugs on their websites and apps.
I’ve been waiting for two months to get a refund. You have everything from the first complaint form I sent in. Evidently your claims department is stalling.
Been requesting to withdraw my wallety for quite some time now. since all my orders fail. But then they only promise and now my wallet is frozen. what is worst 3k has been deducted on my wallet. I also got lot of spam mail asking for donation . cant unsubscribe the mail.
Ordered an item from seller Taobao Collection for more than a week, and item status is still processing! Lazada customer care is taking too long to investigate the matter!
Nag order po ako sa lazada worth 514 ..nag bayad ako through debit ng 514..2k yung pera ko sa bank pero 500 nlng natira. 😭Bakiiit?
I can't contact the courier. I would waiting for my item yesterday.
babiyana babydoll set kurung ( saiz S/M ), black colour, buy on date 19 May 2019
do not get any more items bought