Caesars Entertainment review: resort fees

My boyfriend and I decided to take a trip to Las Vegas for our anniversary on August 18-22. We booked off of allegiant airlines. Once we got to the Paris hotel we were not previously informed we had to pay a resort fee. The lady explained to me it was for the room the pool, wifi all the amenities. We didn't complain and went on our way. Throughout the stay we ran into issues, first we didn't have a fridge because it wouldn't work. We than found blood in our bed that looked like menstral blood. We then went the entire stay without wifi (which is all apart of our fee we were told) we tried to call the front desk multiple times and they didn't help. The pool was so unsatisfactory we didn't spend one day there nor did we use it. At the end of our stay I went and asked if these fees could be waved due to all of these issues we had that had not been fixed. The lady was extremely rude and kept shutting me down so I asked for a manager. After I explained all of this to him he was extremely unhelpful and told me that there was nothing they could do. I told him that we didn't use these "amenities" nor were we able to use them so why have to pay for it. He explained to me that he would wave the bill and I would be getting an email for confirmation of this. I waited all morning and got no such thing, after a few days I checked my credit statement and the fee seemed to have disappeared. I figured everything was good and so I was satisfied, I than checked my statement a few days later and the fee of almost 300 dollars was placed back on my credit card, I tried calling and looking for an email to try and speak with someone but no such luck. I am extremely disappointed with our stay, the employees and the management of this hotel. We are extremely unhappy with how we have be treated by this company, and will not be staying here again.