After creating an appointment for lab work, my text confirmation from LabCorp offered automated sign-in service. Once I arrived at the office, I signed in via LabCorps' online service. After waiting for 30 minutes, I was told by office staff that system wasn't being used by LabCorp yet, and I needed to sign in manually. I ended up having my lab work done almost an hour after my scheduled appointment due to LabCorps' failure. A sign in the office stating on-line and kiosk sign-ins aren't operable would have prevented my problem, and issues for others.
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LabCorp botched two cholesterol screenings back to back.