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La Quinta Inns & Suites / room

Kr Mar 21, 2019

We checked into our room around 3 pm on 3/18/19. The elevator had food on the floor. Nobody bothered to clean up. The lobby was full of construction workers who were drinking pretty heavy. The kicker that made us checkout the very same day was that the room smelled of urine. Particularly the phone. I suppose a guest had peed on the phone and nightstand. The whole place was just awful. I was told I would not be charged for the room and spoke with the manager, however, I was charged for the full price. I kinda got the "I don't care" impression.

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