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CB Fitness Centers and Gyms LA Fitness International Complaints #162-181
LA Fitness International

LA Fitness International review: unproffessional staff

M
Author of the review
10:17 pm UTC
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The complaint has been investigated and resolved to the customer’s satisfaction.

This location is the worst you can go to.I just came home from being yelled at and threatened to have my membership revoked, Robert and Ken the two managers made me cry after yelling and accusing me of something so ridiculous.(bringing people in without memberships) i obviously was in a bad area, where they are use to dealing with people doing such things.after having to call my husband i finally got my keys back from Robert after he refused to give them back to me and saying he would revoke my membership.at the end my husband and Robert cleared up the misunderstanding but i received no apology.i am very angry because i was talked down to like i was a child, and being a loyal customer with a family plan i would expect good customer service as i receive at my main club location in Mission Viejo, Ca.Robert and Ken need to receive some experienced training in dealing with conflicts so they don't go over board as they did today.

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  1. LA Fitness International Contacts

  2. LA Fitness International phone numbers
    +1 (949) 255-7330
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    +1 (951) 579-4183
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    +1 (310) 827-0904
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    +1 (562) 924-1514
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  3. LA Fitness International emails
  4. LA Fitness International address
    PO Box 54170, Irvine, California, 92619, United States
  5. LA Fitness International social media
  6. Stan
    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 03, 2026
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LA Fitness International Category
LA Fitness International is ranked 6 among 62 companies in the Fitness Centers and Gyms category
#04 Anytime Fitness Anytime Fitness #05 Crunch Fitness Crunch Fitness #06 LA Fitness International LA Fitness International #07 Gold's Gym Gold's Gym #08 ABC Financial Services ABC Financial Services

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