Kwik Kar review: botched labor work

The mechanic replaced the power steering pump but used a bolt to secure it which was not in all the way and the hoses leaked all the fluid as soon as I got on the freeway on my way to work. The very next day when the store opened I was there waiting for him to correct the problem, but was a no show his colleagues called him but no answer. I kept pouring fluid to drive my car back to work and day three I called kwik car 1st before going there and this mechanic said he was booked with work and could not work on my car, so I took my car to another shop and they found that his work was so botched up it was ridiculous. I feel I'm owed a refund because it almost cost me a rack end pinion.