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4.5 11114 Reviews

Kroger Complaints Summary

84 Resolved
1400 Unresolved
Our verdict: If considering services from Kroger with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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Kroger reviews & complaints 1498

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J
8:05 pm EST
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Kroger very poorly stocked store

I am writing because the Kroger in Cincinnati on Wooster Pike (Mariemont) is beyond a doubt the worst stocked store I have ever encountered (and I spent high school working in grocery stores). My husband and I have experienced them being out of organic whole milk, all brands, at least 15 times. We have a toddler - we need whole milk. Repeatedly they have none. When we push them, they find some in the back but we have to wait 15-20 minutes. This is inconvenient and poor customer service. We spend $500-1000 at Kroger every month but I am ready to go elsewhere. Meyers, Target, and Costco can collectively meet our needs instead. If I have to drive all the way to Oakley for milk, I might as well just go to the Target or Meyers there instead of the Kroger, and I do now. If the Kroger nearest our house (on wooster pike) cannot meet our need of providing organic whole milk for our toddler, I will not buy anything there and instead use other grocery stores. If this was a 1-2 time occurrence it would be understandable but it happens to us at least 4 times a month for the past year. Something clearly is wrong with the way this store is managed.

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1:53 pm EST

Kroger pharma city

I just got back from krogers in new haven, In. to pay for my pills and they said I owed 35.00 for my blood pressure pills. I had my Good rx coupons with me and they said I could not use them because they expired. I did not know that they ever expired. Why don't they let me know. Now I am out $30.56 on my amlodipine 90 tablets and $15.32 on metoprolol pills. I am thinking about changing to another drug store.

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8:25 pm EST

Kroger kids lunch meal deal

To whom it may concern,

I went to Kroger on Euclid Avenue in Lexington, KY this evening (Tuesday, 11/28/17) to which I frequently shop. I was looking for something to grab and go quickly but the salad bar was already packed up so I went to the pre-made meals and lunches section. I chose the Ham Kid's Lunch Meal deal. As i was trying to enjoy it i bit into the sandwich and the wrapper from the swiss cheese packaging was on the sandwich. I was disgusted as I had almost ate a piece of paper, and couldn't finish the rest of the meal. I wanted to inform you all so that you can instruct your employees to please make sure these meals are package correctly and safety for consumption. I could have been giving this to a child for lunch and they could have choked due to your poor attention to detail. I will not continue to shop at Kroger for said items due to this event and I request a full refund for my purchase.

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pobarjenkins
Minneapolis, US
Nov 29, 2017 1:08 am EST
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This is a third party public complaints website and is not directly affiliated with Kroger. They most likely will not see your complaint here. You should consider bringing the meal along with your receipt back to the store of purchase for a replacement or refund.

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7:52 pm EST

Kroger kroger employee

On November 28, 2017 around 7:45pm my family and I were checking out at the Kroger on Richmond rd in Lexington Kentucky, in isle 7 when the woman in front of us was having a complication with her prescription from the pharmacy. The cashier whose name was Lauren called someone over for help. The lady who came to assist her was wearing a green vest and her name was Emily. Emily proceeded to call for the pharmacy over the intercom, they did not call the check lane back so Emily who I assume was a supervisor states "If they don't call back in 2 minutes, I am walking my [censor] over there." At this point after both the supervisor and cashier were being loud and very rude my family and I switched isles and went to isle 6. My husband was standing next to the bagger in isle 6 when Emily gets back from the pharmacy. Emily then proceeded to tell my Husband "Sir can you move" never once said excuse me and never once apologized for the way she talked to customers. This employee is all around one of the most rude employees I have ever came in contact with. My daughter then mentions "I wish I knew her name so we could tell someone about the way she talks to customers." My daughter looks back and Emily flips her vest over to where no one can see her name tag. My husband finds her name out and informs the manager. I go to the Kroger on Richmond rd in Lexington Kentucky quite often, it continues to go down hill every time I am there. After this experience I more than likely will not return to the Kroger on Richmond rd in Lexington Kentucky.

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9:46 pm EST
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Kroger poor management

11-27-2017. 8:45 pm. Went to store for several items. Store was very picked over as it usually is. Meat dept wiped out. Pitiful. Empty shelves for many popular items . This store is obviously neglected by mgt all the way up. What really made me furious was that there were no checkout lanes open . I asked the young lady if there was not someone to checkout. She said she was the only one there and she had to work the self checkout lane. I can't tell you how much I hate self checkout ! If there was another supermarket nearby I would go there. It seems like Kroger is trying to make their customers mad. This store used to always be well stocked with employees working but now it is not. The lady at the front desk did not give a crap whether or not customers were served. My wife also mentioned that the parking always has garbage in it. If you don't want to do business in Columbus, then why don't you just shut the store down?

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pobarjenkins
Minneapolis, US
Nov 28, 2017 12:37 am EST
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"It seems like Kroger is trying to make their customers mad."
This is obviously not the case as no employee wants to deal with unhappy customers. It's possible they may have had some unexpected staffing shortages as of late.

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12:55 pm EST

Kroger returns

I bought a camera and it wasn't what we wanted. I bought it from another Kroger store my husband being a driver for Kroger, we shop from Kroger and to keep us in business our entire family also shops Kroger, I took the camera back to the Kroger in Monroe Michigan on Monroe Street on 11/26/2017 at 3:30 pm and the manager denied the return and said I could only take it back at the Kroger I bought it from. If that's the case then why should we buy from Kroger if we cannot trust that we can take an item back to Kroger? This is not right. Every other store takes returns at any store in the country. I'm very dissatisfied with this problem. Thank you, Clyde and Joyce

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5:48 pm EST

Kroger scan, bag and go

I have tried three times to use Scan, Bag and Go at the Kroger's store on Loveland Madeira Rd in Loveland Ohio. Every time I try it accepts my card scan and begins downloading my account information. Then, it says "error."
I have asked an employee, and someone at the customer service desk. No one knew anything about it. They were polite and apologetic, but no knowledge of how it works at all. I asked if I could speak to the manager at about 5:00 pm on Saturday, November 26th. They didn't come talk to me because "they don't know anything about it." Can someone at Krogers please help me use this app ?
I have an iPhone 5. I use the in store Scanner, but I thought it would great to skip the lines by paying through my phone.

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10:26 pm EST

Kroger gas

A loyal customer got gas. They charged their account for the amount. Put the acvount in hold but also charged their account again for the same same amount. A double charge and used their customers money for three to four days before taking it off hold and crediting them back. Drop Kroger for the unfair treatment of long time customer and using their menu by charging double. They also have no business snooping into customers bank accounts. That is inexcusable treatment of any customer. Stop shopping at Lagrange Kroger. I certainly am. I am going to Walmart!

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2:14 pm EST

Kroger krogers policy

The other day I want into K rogers to get some stuff some assisted manager came up and started to harass me in regards to my laptop bag I was carrying telling me I have to leave that up front I did not say anything then but I saw him out site I confronted him and attempted to him that woman carry hand bags and other things like that he took a attitude with me and I just left as I seen there was no reasoning with him This is a bunch of bull [censor] and is nothing but discrimination between genders any time you allow one gender to have a privilege and not the other gender that is discrimination short and simple, this excuse to catch shop lifters is lame if man have to leave their personal belongings up front that so should man I fully intend to report this to the news and make it public to...

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6:11 pm EST

Kroger management

I am a customer at Kroger on Shore Dr, in Virginia Beach. We have a new Assistant Manager called Charles. He looks like a Mexican descent who doesn't like Asians. He doesn't know his job requirement, or connected some other conspiracy hate group as political stooge or puppet. What his goal is not solving any problem through professional manner, but trying stop coming any one who doesn't follow him. If you are standing for your legal stand, and he will say you cannot come to my store no more. This is a discrimination and racism based on their national background.

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5:52 pm EST

Kroger customer service/deli employee

11/19/2017
6:00 pm

To whom it may concern

I was 3rd in line to be serviced (there were only three of us waiting) the gentleman that was being helped by the young lady (also of whom this complaint is submitted "Lisi" [her name tag]). An elderly man was next, he was being serviced by a another deli employee (Kyle) of which there were several. Once the young lady was done with the first customer she turned and asked the elderly man did he need help of witch is understandable because, though, he and I were standing less than 2 feet apart he was closer to the counter. Once he responded that he was already being helped she looked me directly in my face and walked away. In my opinion it was unprofessional, rude, and a direct disregard for customer service; discriminatory.

Thank you in advance for your attention to this complaint

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pobarjenkins
Minneapolis, US
Nov 20, 2017 12:23 pm EST
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I would refrain from using the word discriminatory unless you have some sort of evidence proving discrimination.

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TooTired4ThisCrap
, US
Nov 19, 2017 10:53 pm EST

I work in the deli in Kroger Christiansburg, Va. and can affirm the fact that they trained that girl to walk away from a customer. Yep. I went ballistic on our deli manager for scheduling only two people on a Friday night with no one in the bakery. On top of a line ten deep ALL night long, we had to keep running over to the bakery to help those customers, keep up with clicklist orders, and the grab 'n go box. I assure you, it was exactly like the worst nightmare you've ever had. We couldn't take any of our breaks and so we closed the deli early. When I besmirched the manager for that oversight, he simply said, "You have to take your breaks, even if it means walking away from a customer"--- complaining about this will fall on deaf ears. I am sorry that happened to you.

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9:03 am EST
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Kroger unethical behavior

I am a regular Kroger customer and spend up to a thousand dollars a month in Kroger. I especially love the pharmacy at the Kroger in Dacula, Braselton Hwy. However, I am very disappointed in the treatment of employees. In 1999, I also tried working at Kroger and it did not work out. My Son has worked for Kroger 3 times since 1999 and it never worked out.

Despite the good prices on food and merchandise, I have noticed that some of the employees are often mistreated., My son, began his job there each time, letting it be known that he had a physical and mild mental disability and that he would need breaks. He rarely got breaks and they were never long enough to re-charge. He worked at the Kroger at Riverside Parkway last year. While bringing in buggies in the rain (it was pouring) he was sent a message to hurry up, He could hardly see in the rain. He also could only bring in a few at a time due to his back. (Which he made clear when he was hired.) The problem seems to be that no matter what one tells the management when they are hired, it is soon forgotten. Then that person cannot keep up with the demands and is treated as a failure. That incident was 2017. Jared Harris is his name. I would like to suggest better training and perhaps someone to oversee employees who need extra help. Maybe your turnover rate would drop with a few changes. Kroger always seems to need help. Your courtesy clerks are mostly teenagers and older people. There does not seem to be much of an incentive. Especially since most people pay for their groceries with credit and there usually is no cash for tips. I am just kindly asking that you make working and staying at Kroger more pleasant and fair. Also, please ask your younger workers to treat the older workers with more respect and not in a condescending manner. I have witnessed that on more than a few occasions because as I said, I shop in Kroger a lot. Surely, Kroger management is aware of the many options in the Atlanta area for shopping. Your competition problem is not your prices. It is your customer service and the respect you do not show for your employees.

Respectfully yours, Carol Lynn Harris [protected]@gmail.com

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pobarjenkins
Minneapolis, US
Nov 16, 2017 6:05 pm EST
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The employee in question (your son) needs to address these issues with a human resources representative or store manager. Unfortunately your feedback does not have much value as you are his mother and are naturally going to support him with or without the full story. If they are not making accommodations that he needs for his disability, this should definitely be reported as they are legally required to under the ADA.

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9:32 pm EST

Kroger non-availability of weekly sale paper

I visited the Canton's Kroger store located at 45540 Michigan Ave Canton, MI on 11/15/17 Wednesday morning at approximately 8:00am. Upon entering the store and needing the weekly sale paper to do my shopping, there was not one current sale paper in the bin. The only paper that was available was the past week's sale paper of which that sale had ended the morning I visited the store. I inquired at the Customer Service Desk to obtain a current paper and they had none in the store at all, thus causing me to not do my shopping. It was at that point I simply turned around and left out of the store an unsatisfied customer. I had passed a Meijers store to shop at a Kroger's store. I could have stopped at Meijers to do my weekly shopping, but I specifically wanted to go to Kroger's because I know they usually have good sales. To bypass a potential shopping trip at Meijers and go to a Kroger's store proved to be futile and simply a waste of time! I just wanted to inform Kroger's to please be mindful in providing the necessary tools, such as the weekly paper by making them available in a timely manner at the store. People's time is valuable and gas to travel out of the way to Kroger's stores are also valuable. In addition, there are times when items that are advertised being on sale, are not available, even on the first day of the sale! This too is very annoying and also a waste of time to attempt to obtain the item only to be informed that the item isn't in stock, and this is on the FIRST DAY of the sale! Thank you for your attention to this matter, and I hope there would be a resolve to all issues stated.

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2:00 pm EST

Kroger customer service

I went in with my husband yesterday 11/14/2017 and we decided to cash ourselves out thru self check . The cokes we bought is buy 4 and get them for 88 cents ! as it was ringing up the price was showing 1.79 a piece instead of 88 cents so I pushed the attendant button for help . She helps the person next to us and looks at us and walks off. I ask her to please come help and she did but never ask or said a thing . Complete silence with lots of attitude ! This is not good customer service . The crew that works behind the customer service desk is also very, very rude and lots of attitude ! The manager really needs to address this situation and hire more friendly people for this store. Also the security for this store at night sits down on the handicap shopping carts talking on their phone and just ignore whats going on around them . What kind of security is that? This makes kroger look really bad ! This happens to be a kroger that is right in front of the apartments I live in but with this being the case I will just take my business else where. The store address is 3930 clarksville hwy., nashville, tn. The cashier was Check 502 at 5:41 p.m. on 11/14/17

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12:28 pm EST
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Kroger oil spill at fred meyer fuel #390

While pumping gas at oil spill at Fred Meyer Fuel #390 on 11/15/17 @ approx. 9:38am I slipped on extremely slick "oil/gas" spill at pump #12. Then bottom of sperry topsiders (shoes) saturated with oil residue. Attempted to drive car - stopped car approx. 20 feet from pump as I could not drive vehicle because of slick shoe soles slipping off foot brakes and gas petal and floor mats of 2017 Jeep Rubicon. Immediately informed FM teller of oil spill and potential dangers to other customers. Noticed heavy oil (colored) liquid mixed with rain approx. 30 ' feet in length running down water drainage coverts- expanding throughout frontage of most pumps. I used northface jacket to wipe all shoes, rug interior and petals after inability to drive car . Interior smells of heavy chemicals, jacket probably ruined. Slipped again while exiting vehicle at work location at 610 N. Fife and twisted knee from slippery shoes on saturated pavement.
Seeking immediate remedy to all clothing items involved and car interior. May seek medical attention and other possible legal advice for further information and monitor injury . Tom Gallucci

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8:24 pm EST

Kroger buying turkeys, for a feed the need, free thanksgiving meal open to the public to help those less families of low income.

My name is Jimmy Peck, I am the Pastor of Baptist Tabernacle in Nicholson Ga. I also am on the Jackson County Parks and Rec. Board of Administrators. I am not a complaining kind of person because I know how the public can be. That being said, I have shopped at Kroger in Jefferson Ga. ever since they have opened. I am a hall of fame coach of Jackson County and I am also a Deacon at Tyrus Baptist Church. I am constantly doing things for our community. About 13 years ago Baptist Tabernacle started a free thanksgiving meal day to be open to the public for low income families. We feed about 800 to 1000 people every year and the only way we can do that us help from the community. Well to make a long story short my motherboard at Baptist Tabernacle contacted Kroger upon my request to purchase turkeys from them this year instead of Ingles in Commerce simply because I do a lot of shopping there. Ingles was giving us turkeys at.48 cent a pound and Kroger informed us that they couldn't sale them to us for that but they would come down to.59 if we where interested. So since I do shop at Kroger and I thought it would be good to keep in contact with my Fellowshiping with people at Kroger I personally told my motherboard to purchase the turkeys from Kroger. Well when my 73 year old treasure goes to pick up the turkeys with my 50 year old secretary, they only was able to pick up 15 turkeys because they charged around 1.57 cent a pound for Turkey's. My treasure tried to explain to the person in charge that she called the store to make sure that we would get the turkeys for.59 cent a pound. She went on and bought the 15 turkeys anyway because she is a nice old lady. So I tried to call and talk to the one who was rude and let him know that we were told that we could purchase the turkeys go.59 cent a pound. I even told him it was for a Feed The Need Meal. He could have cared less. I tried to explain that we do this every year for families and have done it over a decade. Again he could care less. I told him that we wouldn't be able to do this without help from the community to pay for the food. Again he didn't care. I even explained that we was driving past Ingles to do business with Kroger even when Ingles was cheaper. Again he didn't care. So I asked him could we at least get store credit on the difference in prices that was promised because we had several hundred of dollars of stuff that we needed to purchase. He said no again. I have never been lied to or talked to or disrespected by anyone like this before. Not only do I have a congregation that is wanting to protest a grocery store I have a County who is appalled. I can't understand why he felt the need to humiliate a very old lady or why he could not honor what we had been told. My heart was broke. Now I am trying to bring understanding to a congregation that things like this happen. Just pray for the one man who is disrespecting us. I wish that someone could contact me and help our little Church and return or give the the church store credit to help show that Kroger is not responsible for a bad decision that an employee makes. Baptist Tabernacle, Tyrus Baptist Churches and the Jackson County Parks and Rec. have all come to the conclusion to no longer do any shopping at any Kroger store because of the dishonestly and disrespect that was given to the community in this time of need. I am not a person to protest I am a person who prays. I believe that prayer is much more powerful than protesting. So I have prayed and I truly believe that Kroger will contact me in some form or fashion and make this right. You can follow through with all the information that I have given you and see that all is true. My spelling and grammar is not up to par but my Faith is strong. My Phone # is [protected], my name is Jimmy Peck, my address is 258 Wilson Cem. Rd. Nicholson Ga. I am a honest just man and I truly hope you are as well. Help me keep peace in our community and please call me or make some kind of effort to make this wrong way of doing business become a right way of helping us to Feed The Need. Thank you very much.

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10:30 am EST

Kroger kroger gift card fraud

I purchased a Kroger Gift Card on September 11th for the amount of $50 from store 316 8 8 110. This card was for a friend, who was a victim of hurricane Harvey. She was given the card 2 weeks after and decided to use it on November 13. She was informed card remaining balance was $1.79. She contacted customer service on gift card and was informed card was used on September 12 in another area and there was nothing they could do to help her. The card was in my possession on September 12 and was sealed in an envelope, so this clearly shows someone stole the card number and was able to use it. I contacted customer service again today, since I'm the person that purchased the gift card. After waiting for 30 minutes on the phone, I received the same response and was not offered any solution. It's very unfortunate that your store has no plan in place for fraud victims and your store supports this by not offering any assistance to your customer. Your store and the thief can keep those $50 since you just lost a customer who shops at Kroger 3-4 times a week. I will no longer shop at ANY Kroger ever again.

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6:55 pm EST

Kroger the entire store

This is directed at Kroger in Taylor off Ecorse rd. I have been regularly shopping here for the last 15 years and now I cannot stand even pulling into the parking lot. Today my issue I came to get lunchables and pepperoni for my kids lunches and they are completely out and this happens at least once a week. Having four children when I have the time to grocery shop I come in to grab anything and everything I could possibly need for the week. Lately, every time I leave here I have to stop at another store so I can grab all the items Kroger is yet again out of. Over the summer I had issues with fruit rotten fruit still out for customers to see. The customer service desk is terrible there has been times where I have waited 30 minutes for a manager and not one came over after being called 10x. Its ridiculous.

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6:48 pm EST
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Kroger birthday cake

I had placed an order for a Birthday cake a day in advance, the girl took the order and told me everything should be fine if there is a problem the will call you. I went the other day to pick it up. I had to wait over 20 minutes untile some one show up on the bakery department and after another 10 minutes search they told me they did not make my Perdue because there was a problem with order and called me but I didn't answer. No one had called me not left me a voice mail! I requested to have a word with the store manger, they called the manger over and over an hour later show up the manger. I explained the issue, he didn't offer any reasonable solution. He went inside and pick up a cake over a cart not even on cooler. Looks like been ther for hours. He states that he will give me a discount if I take that cake!
Is that how you handle costumers ? Have a birthday party everything set up but no cake image a birthday without a cake. I had to go and buy plane cake from a cake shop.

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11:03 am EST

Kroger out of stock on so many items

I have been shopping Kroger for years and to say I am disappointed is an understatement. I shop 2 different stores in the 45244 zip code and they both have the same issue, out of stock on items like mayonaise and margarine not to mention cranberry sauce the week before Thanksgiving! I have given it a month but sad to say I will be doing my shopping at Meijer from now on.

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Kroger Customer Reviews Overview

Kroger is a popular grocery store chain that has been serving customers for over 135 years. The company has a strong reputation for providing high-quality products at affordable prices, and this is reflected in the positive reviews that it receives from customers.

One of the most commonly praised aspects of Kroger is the wide variety of products that it offers. Customers appreciate the fact that they can find everything they need in one place, from fresh produce and meat to household essentials and personal care items. Many reviewers also note that Kroger has a great selection of organic and natural products, making it easy for health-conscious shoppers to find what they need.

Another positive aspect of Kroger is the company's commitment to customer service. Many reviewers note that the staff at Kroger stores are friendly, helpful, and knowledgeable, and that they go out of their way to ensure that customers have a positive shopping experience. Additionally, Kroger offers a variety of services to make shopping more convenient, such as online ordering and home delivery.

Finally, customers appreciate the value that they get from shopping at Kroger. Many reviewers note that the prices at Kroger are competitive with other grocery stores, and that the company offers a variety of discounts and promotions to help customers save even more money.

Overall, Kroger is a well-respected grocery store chain that offers a wide variety of products, excellent customer service, and great value for customers. If you're looking for a reliable and affordable place to shop for groceries, Kroger is definitely worth considering.

Kroger In-depth Review

In Summary: Kroger stands out as a comprehensive grocery provider with a rich history and a strong market presence. They offer a wide variety of products, including fresh and organic options, at competitive prices. Their customer service is generally reliable, and the store ambiance is conducive to a pleasant shopping experience. The online shopping platform is user-friendly, with various delivery and pickup options. Kroger is also involved in sustainability efforts and community engagement. While the checkout experience is efficient, there is room for improvement in their health and safety measures. Overall, Kroger is a solid choice for those looking for a one-stop-shop for their grocery needs.

Company Overview: Kroger has a long-standing history and is a well-established player in the grocery industry. With a significant market presence, it serves as a go-to supermarket for millions of customers.

Product Range and Quality: Kroger offers an extensive range of products, from pantry staples to gourmet items. The freshness and quality of their produce often receive positive reviews, and they provide a good selection of organic and specialty items. Their private label products are also a hit for offering quality at a lower price point.

Pricing and Value for Money: Prices at Kroger are competitive, and they frequently offer sales and promotions. Their loyalty program provides additional discounts, making shopping there a good value for money.

Customer Service: Staff at Kroger are generally known for being knowledgeable and friendly. They are responsive to customer inquiries and complaints, with assistance readily available in-store.

Store Ambiance and Layout: Stores are clean and well-organized, with clear signage and easy navigation. Kroger also makes efforts to be accessible to disabled customers.

Online Shopping Experience: The Kroger website is user-friendly, with a broad selection of products available online. Pricing is consistent with in-store prices, and they offer convenient delivery and pickup options. Their mobile app enhances the shopping experience with additional functionality.

Checkout Experience: Checkout lines at Kroger are typically efficient, and they offer self-checkout options. A variety of payment options are available, and security is taken seriously.

Sustainability and Community Involvement: Kroger is involved in environmental initiatives and sustainable practices. They also actively engage with and support the communities they serve and have ethical sourcing policies in place.

Health and Safety Measures: Kroger maintains cleanliness and sanitation practices and complies with health regulations. Their response to COVID-19 includes safety protocols to protect customers and staff.

Return Policy and Customer Satisfaction: Returning items at Kroger is straightforward, and the refund process is efficient. They take customer feedback seriously and follow up on resolutions to ensure satisfaction.

Additional Services: Beyond groceries, Kroger offers a range of services including pharmacy, banking, gas stations, and other in-store services, adding to the convenience of shopping there.

Overall Experience and Recommendations: Kroger is a reliable supermarket with a strong product selection and good customer service. While it generally provides a positive shopping experience, it could improve in health and safety measures. It stands favorably when compared to similar businesses and comes recommended for those seeking a full-service grocery store.

How to file a complaint about Kroger?

### Guide for Filing a Complaint Against Kroger on ComplaintsBoard.com

1. Log in or Create an Account:
- If you already have an account, log in to ComplaintsBoard.com. If not, create a new account to proceed.

2. Navigating to the Complaint Form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. It is positioned at the top right corner of the website.

3. Writing the Title:
- Summarize the main issue with Kroger in the 'Complaint Title' section.

4. Detailing the Experience:
- Provide detailed information about your experience with Kroger.
- Include key areas such as transactions, steps taken to resolve the issue, personal impact, and the nature of the problem.

5. Attaching Supporting Documents:
- Attach any relevant supporting documents but avoid including sensitive personal data.

6. Filling Optional Fields:
- Use the 'Claimed Loss' field to state any financial losses.
- Utilize the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review Before Submission:
- Ensure your complaint is clear, accurate, and complete before submission.

8. Submission Process:
- Submit your complaint by clicking the 'Submit' button.

9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

Follow these steps to effectively file a complaint against Kroger on ComplaintsBoard.com.

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www.kroger.com

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Use this comments board to leave complaints and reviews about Kroger. Discuss the issues you have had with Kroger and work with their customer service team to find a resolution.