Kroger
Reviews and Complaints

I just talk to customer services person and, The problems is not fixed.

Unfortunately one gets the good and the bad end of the stick when employees are protected by a Union.
One of my good friends works for Kroger. He was caught stealing(He admits this himself)and in one week the union had him back to work at a new location.
Do you have a meat counter at your store. If so I recommend that you buy all your ground beef from the actual meat counter, not the shelf meat. Meat sold at the counter is almost always fresher, and you can purchase whatever amount you need.

Hope ya enjoy WalMart where there is NO meat counter, NO customer service, and your "hard earned dollars" are SENT overseas JUST LIKE EVERYTHING ELSE! If you feel that WalMart is better than anyplace you currently go, you need to think again. That company has a long history of screwing the manufacturer and causing costs to go up to other companies, yet no one has the guts to call them on it. On top of that, they pay jack squat to their employees and have forced off clock overtime in many cases. If you value your "hard earned dollar, " you really need to rethink your strategy. Try a LOCAL meat market, a farmer's market, and so on. Deal with a local electronics provider, clothing store, or whatever. Until you do that, stop complaining about everything!

To the first respondent, WalMart does the same thing, so do just about every other Piggly Wiggly, Dillons, etc as far as packaging. Get a reality check.

The Clute, Texas Signature Krogers has the worst meat market manager that I have run across. He is uncaring of what he has on the shelfs and his attidude with customers is sharp and uncaring. He does not see to it that the meat shelfs are full at all times, and when you ask him for something that is suppose to be on the shelf, it is like so what am I suppose to do. On ground meat he should package two pound packages, but all that is kept is one pound are five pounds. The five pound packages are in the rolls and you can not see what you are getting. For my family the two pound package is perfect.

I work at Kroger in tn, and my " supervisor " doesn't speak a lick of English . all the employees know of a few that work here and some are supervisors they are illegal aliens .they boss us around in Spanish its kinda sad, to the American that has been overlooked for an illegal immigrants no matter what color they are.

TRY WORKING WITH THEM! Krogers is NOW famous for hiring and NEVER FIRING these folks who create tremendous problems for people who NEED NEED NEED NEED to work. Now they are SUPERVISORS and department leads who do nothing but bring down a persons' success.

Krogers will be reported as a former employee mistreated, affirmative action and sexually, physically and mentally harrassed. Now Kroger's forces people whom need jobs to take out the trash and have to endure unpractical work environments by people WHO CAN'T EVEN SPEAK ENGLISH OR get off on illegal practices of Affirmative Action. In Texas, you WILL be harrassed by co-workers who are upset that you don't join their union.

KROGER'S WILL HEAR MY VOICE AND MY CONCERNS. RACIAL DISCRIMINATION AT KROGER'S ... IF YOU DON'T SPEAK UP NO ONE WILL EVEN LISTEN OR CARE ABOUT HOW PEOPLE ARE BEING TREATED AT THESE LOW LEVEL JOBS JUST TO GIVE TO SOMEONE THAT SHOULD WORRY ABOUT THIER OWN COUNTRY AND LEAVE THE UNITED STATES OF AMERICA TO PEOPLE WHO WANT TO WORK WHO WANT TO BE PLEASANT AND WHO NEED JOBS. yEAH Grocery store business is horrible but I did the best job I could do. Even though awful complaining customers you HAVE NO IDEA WHAT IT'S LIKE UNTIL YOUR IN THE SITUATION AND IT IS 5 TIMES WORSE DEALING WITH PEOPLE DEMEANING YOU CUSTOMERS, WORKERS AND SUPERVISORS . STOP DISCRIMINATING AND LET PEOPLE WORK IN A SAFE HAPPY ENVIRONMENT AND MAYBE we can all reach goals of making ends meat that we are not anymore!

I PUT IN MY COMPLAINT AS A WORKER. AND WILL PROTECT MY LAW AS A HUMAN BEING NOT A DOG, RAT OR CAT OR ANYOTHER ANIMAL A RESPECTABLE BEAUTIFUL TALENTED WOMAN WHO DESERVES THE BEST FOR SPEAKING UP ABOUT UNFAIR HIRING AND FIRING PRACTICES. You don't know what a person goes through until you walk in their shoes but yes employees are sick of having to work with people who bully you just so they can stick together!

ENOUGH OBAMA ... ENOUGH!

Look lmc_0391, just because you have problems learning the language doesn't mean anybody/everybody else does. Living on the border all of of one's life, you tend to pick up on a phrase or two, even if you don't mean to. Then there's my first wife who is actually from Mexico. Then, after we were married, we lived in Juarez, which was not then, but is now the most dangerous city in the world. With all of this, you learn the culture, the patterns of thought and even the way the different classes of that country dress. I don't need somebody else to tell me they are illegal.

You've never spent any time with a group from another country, have you?

Then, there are those like gesserfan. These people are oblivious to MOST of the facts because they listen to half of one side of the story and use profanity and insults (not even clever ones) to force the opinion they've formulated with that limited knowledge. Let me guess; did you vote for Obama, gesserfan?

How do you know they're illegal? It's hard to learn a new language; I've been learning Spanish for about 8 years and am still not fluent. Get off your high horse and maybe make an effort to learn a few Spanish words.

I am Hispanic, was born here, but have also lived in Mexico for two years. A revelation for all you open border people. The Mexican immigration laws are exponentially harsher on their illegal immigrants than those of the United States. Not only are these people lawbreakers, but they are not even thankful for being allowed to be here. Crime rates have soared in areas highly populated with hispanics. I could give example after example about why/how illegal aliens are a cancer to our society. People that don't agree are simply ignorant of all the facts and devoid of moral aptitude. If it were up to me... well, I guess I better not post that thought.

What evidence do you have that they are illegal? It is hard for companies, especially of Kroger's size to keep this process in place. I suspect your review has more of you racist assumptions than of facts.

they are issued a social security number when they become residents/citizens of the united states

I wanted them to slice a steak in half that i was buying they said they don't do that anymore there meat department sucks and employees are lazy.

Kroger has horrible customer service, if any. Yesterday I wanted an adjustment for 2 packages of ground Turkey, labeled net weight 16 oz, but when repackaging for the freezer I discovered each contained 14 oz, not 16. I was told nothing could be done, customer service had closed, at 4:45, and would not reopen until the next day. So I should come back. No apology.

Then, while going thru self check, I pointed out a wrong price (higher than the ad price). I was told the ad price is only for Rewards customers, and I don't have a Rewards card. I had it in my hand, and it showed as scanned on the screen! I was then told, "well your card was shut down by Corporate. We were sent an email." It gets even crazier. I was told "you already knew this. They called you." Umm, no.

As soon as I got in my car I called. I was told my card is activated, no issues, and it has never been deactivated. I was credited $30, and told the matter would be reported and investigated. So, wth happened? Bored, rude, incompetent employees? Altogether, 3 participants in a very bizarre game- the self checkout person, her lead worker, and a supervisor. All 3 were adamant that my card/account had been cancelled, and that I KNEW it.

Done with spending my money at such a crappy business. Oh, and there have been many other instances of [censored]ty service, but enough said. They seem to have really high turnover, no surprise. Most of them act like they hate their jobs.

Do you work at the Euless store? If you don't you should meet their receiver.

Kroger sucks I hate Kroger they are bunch a rude stuck up snobby ppl I will be happy when Kroger goes out of [censored]ing business! [censored] u Kroger stuck up [censored] I will never ever step foot in another kroger

The kroger in savannah georgia on victory drive is the worst... the front is always full of trash and some of the carts, also. there is never a manager around most of the employees are rude and could care less. at the check out the belts are so very nasty and the scanners, suffice to say, you do not even want to put your groceries there. friday the cashier was so very rude to me, because I refused to put my groceries on the belt. I told her it was nasty and she would continue to put them back on the belt. she was the worst cashier ever, I told that I was very sorry that I had bothered her. looked for the manager and of course... no luck.

First i'd like you to know that the returned check wasn't any fault of mine. the bank made a bad mistake and that is why you got it back, please run it back through my bank and it should be accepted. I don't make a habit of writing bad checks and I hate this. here is all my information.
Nancy king
421 country place dr apt. 167
Columbia, ky 42728

Account number on check: [protected]

It was at kroger in campbellsville ky, on broadway.
I appologize for this.
Nancy

I like the red skin potatoes; however, I believe there is way too much salt added to them. by now, I would think all companies would cut a way down on added salt to their products. I believe that most companies would let each person add as much salt or none to any food. thank you.

Kroger sent me valuable customer discount for Tai Pei Single Serve Entrees that they no longer carry. Thanks for nothing Kroger. Maybe I should start shopping at a different grocery store.

Bad customer service only one worker is working at customer service in I been standing here for 30 mins n the line hasn't move yet this is bad I really do believe it should be at least two people at customer service one on western union n one cashing check this is bad bad bad they need to organise their self it needs to b better c just a few people in line in we standing for 30mins in line still hasn't moved

This milk taste like it has something added to it. Its awful nobody in my family can drink it. This was one of our favorite tasting milks. We drink a lot of milk so I buy 6 gal. a week everyone tasted awful what is wrong with it?

Kroger in Mesquite Texas Store Manager Rude unprofessional Poor Customer service and communication skills. ! Have only 1 Cashier Working. Long wait Time. Bad Staffing issues.

This store never has this product wintergreen fine cut in stock. All other products are always available, accept for this brand. I go to this Kroger often, only to be told we don’t have it. Thanks for your understanding.

U baukt formula 12/31 around 639 pm for my daughter at the lakeside kroger 161 electric rd which so happened to be the wrong formula because my daughters doctor switched hers. I've tried to return it to.switch it out and was told no because I can't find reciept. Ridiculous

My thinksgiving dinner was ruin due to the outdated meat you sold me (again).

Purchased a beef chuck roast

from Columbus Ohio Kroger on Morse and Karl streets that after being cooked was so tough that it couldn't be pulled apart or cut with a knife. The pork I purchased on the same day was no different.

I bought heritage chicken gizzards at Kroger marketplace Sawmill road on 10/30/23. Cook today but found a pice of metal look like a knob. Luckily not bite it yet otherwise ready to loose money for my new tooth.😡 Apiradee Pathomlikitkhan. Email-ohcoloda2000@yahoo.com

Harper point Kroger Cincinnati Ohio

There is very rood manager like Joe his behaviors is very bad with cashier’s & one cashier cricket she is very bad

These are not party wings they look like turkey wings and legs why are these bag of wings and legs prices so damn big. They look nasty as hell. will not be purchasing Chicken from this store no more. Paid $14.98 for some Fred Flintstone Pterodactyl party wings! Would like to see some smaller chicken party wings!

Date: 08/18/23

Time: 12:35 pm

Kroger refuses to honor their advertising by not suppling a rebate form with purchase of Michelob Ultra Lite. Therefore, it is impossible to summit and claim the offered and advertised rebate. ($6.00)

The automatic doors closed on my elderly mother and would not release, and she had to physically be pulled out of the door by other customers on Friday August 4, 2023. When the manager Robin finally came to see what happened she did not offer to help my mom and stated the door was on a timer sensor not a pressure sensor which is very dangerous

Purchased 30.00$ of certain products to receive code for Kroger based game. No printer paper was in Catalina machine at the time to print off code on reciept.