Complaints & Reviews

mio energy black cherry

I have been purchasing the mio energy (black cherry) flavor for a couple years now. I have purchased the...

devour cheese ravioli with sun dried tomato

I bought this meal 34 days ago. I have eaten it before and found it delicious. However today while eating it...

kraft creamy melt mozzarella

Just bought a bag of kraft creamy melt mozzarella today (1/5/2019)and took it home to make food for our...

The Kraft Heinz Company

jello cook and serve pudding

This is a complaint regarding Jello Cook and Serve puddings. Please remove the polysorbate - this makes the...

jell-o lemon instant pudding

A box of Jell-o lemon instant pudding was bought on 12/22/2018. I used it to make a recipe. I added in my...

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marshmallow cream

I have been using the kraft marshmellow cream to make the Fantasy Fudge using the recipe on the back of the...

cheez whiz

I had been having a craving for Cheez Whiz, so bought a jar (it was too expensive by the way). I have fond...

a-1 steak sauce [a-1 sauce]

Dear Kraft,
Are you watering down A-1?
We paid about $4.00 for a bottle of steak sauce and it was quite watery after vigorous shaking.
Surely other fans of this tasty sauce will also notice.
Our bottles numbers say use by:
19 JUN 2021
19: 58CP31
Those are the numbers.
We bought this in Columbia, SC.
How we feel -- Well, a local eatery that sells steak uses a very tasty steak sauce that is very similar to A-1 in taste and it is thick like the older A-1.
We feel like trying that for a few years and dropping A-1 IF we see any more watery sauce.
Please respond.
Randy Headley

oven fry extra crispy pork

upon opening the package, it looked wet but it wasn't thought it was oil, not that either, I didn't...

Parma Food

shake n bake

We just purchased a box of ShakeNBake for the pork chops we were having for dinner last night, Dec. 8th, 2018. Upon opening the box we find that the two plastic bags inserted were stitched across the middle, but with no perforation or any other way to separate the two sides. We finally tried to carefully cut between the two bag ends, but this proved impossible as we found out when we took one side that appeared to be intact, and when we added the ShakeNBake and shook, we found that there was a small hole or tear that spewed the stuff all over. Needless to say, I had to rub the stuff onto the chops. This is completely unacceptable. Why can't you just package a couple of bags inside the box instead of this current stupid arrangement! Does anyone there actually use this stuff in their own homes to see how well, and if, it really works in day-to-day cooking? With the box and product opened and all over, we can't return this to the Shop Rite, so I think we should get a refund for this product, and also you should re-think how you package your products!

shake ‘n bake original chicken

Area; Reading PA. December 7, 2018
Box Identifying information:
Best when used by 30 SEP 2020 01:27 D8(?)01
No other identifying info. Photo attached with email shows sku and barcode
The plastic bags for shaking were open on both ends and sealed in the middle. It was impossible to shake any chicken.
To coat the chicken I had to put the mix in a bowl and manually turn it. I had to use two bags of mix in order properly coat the chicken in that manner. Since using the normal bag takes one pack of coating, I basically paid double the price for the same amount of product.

Solution: I want replacement of my purchase. I want better quality control

shake ‘n bake original chicken
shake ‘n bake original chicken
shake ‘n bake original chicken

The Kraft Heinz Company

re: macaroni and cheese packaging

Twice now I've bought Kraft Mac and Cheese packages where I wanted the elbow macaroni only but instead got "Star Wars" or some other theme noodles.

The problem is that under your brand there is a large illustration of an elbow macaroni regardless of the noodle theme. Next to that is a tiny little image of the actual noodles in the themed package.

Please illustrate the ACTUAL noodle with that graphic under your brand name.

thank you.

Not Happy.

  • Mrs Bean Dec 06, 2018

    Wow. At 42 years old I think the shapes pasta tastes better/lighter than the elbow.

    0 Votes

fig newtons

I went to go open up one of my childhood favorite snacks that I haven't had in ages. My mouth was watering...

The Kraft Heinz Company

reese's peanut butter cup dairy whipped topping

This product tastes awful. My mother bought it to top some Thanksgiving desserts and everyone thought it would be fantastic since we all Reece's peanut butter cups and candies. No, it tastes nothing like a peanut butter cup or like a whipped cream. It is awful. The flavor is not even indicative of peanut butter at all. It isn't even easy to describe because it was so bad and it was bitter and had an awful after taste. Not a single person of the 14 people there thought it was even edible. There was instead a lot of dessert thrown out because it had been topped with this and had to be scraped off once people got a taste. How they managed to get Reese's to let them use their name, we will never know.

heinz 38 oz ketchup

After purchasing from Dollar General, we sat down to eat our dinner (hot dogs). There was an issue with the way the ketchup didn't want to come down..I did get some and did consume it down with my hot dog.My brother then says there's something in the bottle, which he began to take out.. To our disgusting was not one but 2 dead mice that were in the bottle. We did get a few is still in the bottle today.. No more ketchup for me...

  • Updated by Ginirae · Nov 23, 2018

    I do have picture taken the same night..I do hope this is taken seriously.. I still can't believe this has even happened...

  • SubSquirrel Nov 23, 2018

    I don’t see the picture. I’d not believe that unless an independent lab investigation proved it. Anyone can put an animal in a bottle. I’d want confirmation that the animal was there for a period of time and not a few hours.

    If this truly happened, you’d want medical tests to be sure no animal illness or disease affected you. One particle of germ could kill you if the right germ.

    0 Votes

planters cheeze curls

11/19/2018 To whom it may concern: I had the chance to purchase your Planters Cheeze Curls with the thought...

The Kraft Heinz Company

mac and cheese

Just opened a box today and found after boiling the noodles, adding all the ingredients I found quite a few...


I purchased your Mayochup. I am happy with the product but very upset that the flimsy plastic lid broke upon opening. It will not seal so I am stuck transferring it into a squeeze bottle to keep it fresh. I have never had this problem before and have never had such a thin plastic lid. I don't think I will purchase again because of this. Hopefully you can do something to correct this problem.


The Kraft Heinz Company

calumet baking powder

I purchased a 7 oz container of Calumet Double Action Baking Powder with an expiration date, on the bottom of the can, of 12-Jul-2019. The numbers that follow the date are: 93K08-37.

I purchased this product at the beginning of October 2018. I opened the product for the first time on Saturday, November 4 and used it to make corn bread. Today I used it for the second time to make cobbler. Both times the Calumet Baking Powder FAILED to all. I have now wasted two products I planned on serving for dinner.

I would like the company to reimburse me the Calumet Baking Powder and the cost of two ruined food items.

I do not have a phone that can upload pictures, but the cobbler tonight should be fluffy and tender and it is flat and doughy. This recipe never fails, except for tonight. The corn bread had the same results, tough, flat, and it did not rise.

kool aid counterfeit

I already made a complaint but I want to add that I am keeping samples of the product I believe is fake.If...

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