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Campbell's
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Campbell's Reviews 148

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C
12:00 am EDT

Campbell's A Heartwarming Taste of Tradition

As someone who appreciates the comfort of a warm bowl of soup on a chilly day, I must say that Campbell's has always held a special place in my heart. The Homestyle Chicken Noodle Soup is a classic favorite that never fails to bring a sense of nostalgia and warmth with every spoonful. Despite some packaging concerns raised by other customers, I believe that the essence of Campbell's soups lies in their ability to evoke cherished memories and provide a taste of tradition. So, if you're seeking a familiar and heartwarming soup experience, Campbell's is sure to deliver that comforting bowl of goodness you're looking for.

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  1. Pros
    1. Iconic brand with over 150 years of history.
    2. Wide range of soups and related products.
    3. Strong commitment to sustainability practices.
    4. Innovative, health-conscious product lines.
    5. Global presence and trusted household name.
  1. Cons
    1. Limited product diversification
    2. Struggles with health trend adaptation
    3. Intense competition in soup segment
    4. Vulnerability to commodity price volatility

Campbell's Complaints 147

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R
10:08 am EST

Campbell's Hearty vegetable beef, 515ml

Today, Nov 29, 12 noon, 2023. The can of Campbell's hearty vegetable beef I opened was mostly liquid, probably 75% liquid. It certainly did not match the picture on the can. I used a strainer to collect the solid food and discard most of the liquid. I don't have the store or the receipt as the can was a gift.

You keep returning my compliant saying you need more info yet you don't specify. What's wrong with you?

Claimed loss: $100.00

Desired outcome: Replace the can with the correct contents.

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L
9:52 am EDT
Verified customer The reviewer confirmed their account using Facebook. Learn more

Campbell's Broccoli and cheese soup

Bought two big cans at WalMart yesterday

October 3, 2023 and was extremely disappointed with how bad it tastes compared to my home made broccoli and cheese soup and all the other Campbell's soup I have enjoyed over the years. I would not buy this again and would not recommend it to anyone. I would request a refund.

This should not be for sale to humans. The taste is terrible. I would not feed it to my dog.

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12:57 am EDT

Campbell's Broccoli potato soup

I’m sitting in my living room listening to my girlfriend vomit in the bathroom after she spit a large bug (that appeared to be a maggot) that was in her soup. She poured the soup into a clean bowl and microwaved it, then ate it. So there is no chance the maggot was anywhere other than in that can of soup. This is absolutely repulsive and we will never be purchasing another Campbell’s product.

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Is Campbell's Legit?

Campbell's earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Campbell's to be a trustworthy company. Although there's a 9% resolution rate for customer complaints, which deserves attention, Campbell's is known for their high standards and safety. If you're thinking about dealing with Campbell's, it's wise to check how they handle complaints.

We found clear and detailed contact information for Campbell's. The company provides a physical address, 3 phone numbers, and 2 emails, as well as 6 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Campbell's has received positive review on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

The age of Campbell's's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Campbells.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Campbells.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

We looked up Campbell's and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

However ComplaintsBoard has detected that:

  • While Campbell's has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 9% of 147 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • We conducted a search on social media and found several negative reviews related to Campbell's. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
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G
1:45 pm EDT
Verified customer The reviewer confirmed their account using Facebook. Learn more

Campbell's Campbell's Tomato Soup

I have always been a huge fan of Campbell's tomato soup up until now!

The soup contents have changed for the worse. The soup used to be hard to shake out the can, now it flows out easily. So, that's a positive, until you make the soup and taste it. It does NOT have a tomatoey taste anymore, but rather a synthetic taste which is very displeasing. Why change a winning formula to save pennies?

I will never buy that soup again and will now try other brands to see what comes closest to the classic tomato soup I have always enjoyed since I was a kid. I am now 75 years old!

I would much rather pay more money for the original soup than have the formula changed to a synthetic tasting soup.

Desired outcome: My wish is that you offer the original again and if you like still have the new one at a less expensive price than the original. Please answer my request and e mail it to [protected]@gmail.com or telephone me at [protected] Thank You!

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T
9:03 pm EDT

Campbell's Quality chicken noodle soup

Their soup is gotten way overpriced for what you get it's nothing but trash nothing but oil salt and water what is sad it is unhealthy way too much sodium and the oil they use is unhealthy it cost them about 25 cents a can to make but we pee over a buck and a half for a can off brands are just as good I've done the ingredients in compared I can get the same thing for 64 cents their saying mm good has gone out the window I invite people to read what's in Campbell's chicken noodle soup in a nutshell it's not healthy

Desired outcome: Way overpriced for what you get nothing but oil salt and water

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B
11:21 pm EDT

Campbell's Wonton soup

[protected] opened 2 cans was pretty much broth only..

A couple of small pieces of chicken and one wonton...2.39 for broth? Really? I've been eating Campbell soup for years.. have had only a couple issues in past.. but cost of food gone up.. can't afford to just let it go now days.

If I wanted broth I would had bought broth. Please replace my cans

Desired outcome: Wish for a refund or coupon for 2 cans. So I can replace

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5:01 pm EDT

Campbell's Chicken tortilla soup

I opened a can and gently heated it on the stove. I don't like my soup really hot. I took a spoonful and began to chew. The peice of square meat was dry as cardboard which was bad enough. The "rice" was hard like plastic. Spit it out into a napkin and it LOOKED like plastic peices formed to be rice. I thought, maybe I didn't heat it enough, so put it in the microwave for 1 minute. No change. The so called rice was unable to be made softer and the squares of "chicken" went to the dog.

What a shame. Wasted what tiny bit of grocery goods I had been able to buy.

Desired outcome: Go back to REAL rice, (?GMO being used?), and real chicken. Check your products before offering them up for us to have to throw away.

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9:56 pm EST

Campbell's Campbell's Chunky soup. Sirloin Burger with country vegetables

March 6th at around 6:30 pm. I opened a can of Campbell's Chunky Sirloin Burger with vegtables soup. I heated it in the microwave and started eating it. I ate about half when I noticed something sharp , hard, and with spikes in my mouth it was a 4x4 cm chunk of what looked like some type of bone with sharp spikes. I took another bite and found another hard sharp object. I stopped eating and notified the Campbell's soup company. I was told someone will get in touch within 24 hours. I checked in the soup and found 2 more objects.

Desired outcome: I hope I did not swallow and of those objects and that it doesn't cause any abdominal or intestinal problems. I have vomited twice already.

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R
8:15 pm EST

Campbell's Tomato soup

I was having soup for supper when I opened the can and saw really thick looking stuff! Had to dig it out but gave the benefit of the doubt and added my milk and heated up. It just didn’t look and taste like the Campbell’s I’ve been eating all my life. I only had 2 cans so I opened the second with same results. Today is 2/7/23 and the date on bottom of can is 12/6/24. I have pictures if needed

Desired outcome: Just checking to see if the few spoonfuls that I had could be harmful to me!

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1:45 pm EST

Campbell's Chunky beef stew

On October 30th 2022 I proceeded to eat a can Campbell's chunky soup after nuking it proceeded to eat it and found it purple glove piece in the suit choked and gagged receded to get information and found out that it was a rubber glove or bag technically no injuries so it's been hard to find a lawyer to take my case for pain and suffering have pictures and evidence still looking for a lawyer

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J
8:36 pm EST

Campbell's Your stupid products

Not good for you, over priced…just make your own soup, don’t be lazy! Stop giving these fools your money to kill you and frustrate your life even more. I’ll stick to my .50 for generic brand…..hell, if I lol pay a $1.00 which is still cheaper than Campbell’s cancer disease causing ingredients and over priced at that!

I spent $4 on this TINY cup of sodium filled crap and after 2 min. in microwave, tipped over and wasted EVERYTHING!

Can’t put my soup in microwave for 2 min before it tipped over and have me wasted $4 for this tiny cup of crap!

GENIUS CAMBELL’S GENUIS! Must of had a man come up with “Sipping Soups”

Desired outcome: GO F**K yourselves! You don’t care about anyone or anything but money. Be humble and care about actual people, you did back in the day!

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S
8:39 pm EST

Campbell's Chicken bone found in chicken dumpling soup

December 15,2022 opened 2 cans of soup, while we were eating I almost swallowed a chicken bone.
It's from campells chicken&dumpling
I HAVE several pictures along that I am not being allowed to send, keeps saying file is to large.
It's big enough that had I swallowed it could block a wind pipe, and sharp enough it would have cut.
Date and code is
First can:
September 28 2024-zy p4 fw 09292 14:26 up [protected]- 14293-18N [protected]
Second can: September 28,2024 p4 fw ▪︎zy▪︎ 09292 11:41
UPC [protected]- 14293-18N [protected]

Desired outcome: Wanted to bring it to your attention, so it won't happen again

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J
3:37 pm EST

Campbell's Campbell's chunky sirloin steak soup is horrible!

I was big fan of Campbell's Soup. But I purchased a can of the Chunky Sirloin Steak with Hearty Vegetables, it smell terrible when I opened it. I heated it up and tasted it, and it was disgusting! I do not believe it was soup, but perhaps sludge runoff, it tasted that bad. Now my office stinks and I can't get rid of the taste in my mouth.

And on a different note about a different soup, Sirloin Burger now is mushy. It didn't taste good before, but now it tastes bad and now has mushy pieces of "Sirloin"

Desired outcome: Give up making the chunky soup or hire Quality Assurance from the U.S.

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11:01 pm EST

Campbell's Cream of Mushroom Soup 98% Fat Free

I opened the can of soup and prepared a green bean casserole for Thanksgiving tomorrow. As I was mixing the ingredients together, I kept smelling a burnt smell and repeatedly asked my husband what was burning. Finally I realized it was the soup. It smells off. It tastes off. I can't serve it tomorrow and I don't have the ingredients to make another casserole. Bummer. Not sure if I'll be able to trust Campbell's soup again.

Desired outcome: There is no real way to salvage this. I was supposed to bring this dish to Thanksgiving dinner tomorrow and will now have to show up without it.

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A
12:30 pm EST

Campbell's Cream of chicken

We bought 10 big cans of cream of chicken. We cooked the beef prepared for the classic tator tot hotdish. We put in everything including 2 lbs of ground beef cooked veggies cream of mushroom and when we put in the last ingredient which was campbell's cream of chicken a big black maggot came with it. As our entire family was disgusted and horrified by it we decided to throw the entire meal away so now we are down 20$ in ingredients and one hour of time. We were upset to say the least and now disgusted after looking up what people have found in soups. Completely horrified by you qc

Desired outcome: pay us back for our time and food ruined from this ordeal

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C
2:16 pm EDT

Campbell's Pub Style Chicken Pot Pie Soup Faulty

This can was watery, the milk content looking un-mixed. I was going to attempt to eat it anyways but I came across this charcoal black mushy thing that might be a burnt dumpling and changed my mind. I bought other cans that seem to be fine, if not a bit watery. I just bought these today 11/5/2022 at Walmart which is the address included. The other can I have tastes fine but I've had this before, I know it's not supposed to be so watery.

Desired outcome: I bought 3 cans at $2.29/can, I'd like some kind of compensation but if it's not realistic to get, that's fine.

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12:57 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Campbell's product over salted

Purchased a single can of Campbell's brand Beef with vegetables & Barley soup on 919/2022.

I used the product on 9/15/2022. Followed the directions. i added nothing other than water!

I could only eat 2 teaspoons as the product was salted so heavily it was very bitter! I dumped the rest down the garbage disposal. Maybe it will clean out the pipes! Terrible!

Information on the bottom of the can is as follows.

DEC [protected]

EST4R EA 11 1104

Thanks for listening!

Your customer

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4:34 pm EDT

Campbell's Campbells chicken noodles soup, dated December 5, 2023. I think it was purchased from Walmart in Snellville Ga.december 5 2023. It was purc

Today is 9/14/2022 and I just open a can of campells chicken noodles soup and found a worm. I just threw up and fel sick to my stomach.

This is the same worm that others have found. I immediately start searching the internet and found out that this same worm has been found in Cambells before. This has to stop and weas consumers need to stop all purchases from this company.

Donna Maxwell

Desired outcome: Campells need a better inspection system and someone to reach out me. [protected]@yahoo.com

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4:46 pm EDT

Campbell's Can labeled wrong

Hi I am a single mother of 3 young children. So that being said money is tight. We live pay check to pay check. I recently purchased 6 cans of your cheddar cheese soup. I was having my sister and her kids over for dinner so I was going to make homemade mac n cheese. Well after preparing all of the pasta and bread and other ingredients to go into my chest sauce to my surprise and disappointment I opened all the cans of soup labeled cheddar cheese and they were in fact tomato soup. I do not currently have a vehicle and so now I have to figure out how I'm going to make something else for dinner .also have all of this pasta and other ingredients that I have to now try and figure out what to do with that is just more money down the drain. I have photos that I took of the mislabeled product if you would like to see them. I am hoping that being such a large company you will compensate for this mishap.

Desired outcome: Please refund me for the cans and for the other ingredients that I had to waste. Along with the $40 worth of take out that i had to just order for my families dinner. Please refund me the total of $88 and respond. Thank you

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DoctorK
US
Aug 26, 2022 6:42 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I'm a Campbell's soup fan and I bought a few packages of their "Sippin' Soups." The principle is smart; make a product that can be quickly heated in a microwave for a quick no-fuss snack for busy people.

But the execution is pitiful! To get at the peel-off metal can lid, you have to first take off the black plastic lid with the sipping hole in it. I'm a man, and I used to lift weights, but I can't get those black lids off for the life of me, even with a rubber grippy aid. I finally had to use a slip-joint pliers to get the dang thing off!

I imagine when they developed the product, some newbie MBA said "Make sure the lids won't come off accidentally, or they retailers will be angry. So a production guy said, "No problem, we'll make 'em really tight!" So now customers are angry instead!

Desired course of action: Campbell's, why not have consumers TEST your products before you put them into production?

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S
9:12 am EDT

Campbell's Campbell's Chunky Steak and Potato Soup

I went to a store by my house and bought 5 cans of the chunky soups. 2 steak and potato, 2 sirloin burger vegetable and 1 chicken noodle. Today on 07/23/2022 I heated up the soup to eat it and was basically almost done with the soup and I went to go drink some of the broth and a big, thick piece of black hair was on my spoon.! Mind you my hair is red and blonde. I almost drank it if I didn't look at the spoon first. Now I done ate most of this can of soup, what if I ate more hairs and didn't realize it while just drinking the broth.? I'm so confused and turned off. I need help. I am sick to my stomach

Desired outcome: A response, refund, something. I just need help. Email is [protected]@gmail.com

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About Campbell's

Screenshot Campbell's
Campbell's is a food company primarily known for its canned soups and related products. Their range includes broths, pasta sauces, and snacks, as well as pre-made meals. They cater to various dietary needs with options like low-sodium and organic. Campbell's also owns several subsidiary food brands.
How to file a complaint about Campbell's?

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1. Log in or create an account:
- If you already have an account, log in to your ComplaintsBoard.com account. If not, create a new account on the website.

2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the title:
- Summarize the main issue you have with Campbell's in the 'Complaint Title' section.

4. Detailing the experience:
- Provide detailed information about your experience with Campbell's. Mention key areas of concern, any transactions with the company, steps taken to resolve the issue, the company's response, and the personal impact of the issue.

5. Attaching supporting documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data in these documents.

6. Filing optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it to ensure all necessary information is included.

8. Submission process:
- Submit your complaint by clicking the 'Submit' button on the ComplaintsBoard.com website.

9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com to stay informed about the progress.

Follow these steps to effectively file a complaint against Campbell's on ComplaintsBoard.com.

Overview of Campbell's complaint handling

Campbell's reviews first appeared on Complaints Board on Dec 7, 2006. The latest review A Heartwarming Taste of Tradition was posted on May 22, 2024. The latest complaint I found a bug in my soup was resolved on Apr 15, 2014. Campbell's has an average consumer rating of 1 stars from 148 reviews. Campbell's has resolved 14 complaints.
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  1. Campbell's Contacts

  2. Campbell's phone numbers
    +1 (800) 257-8443
    +1 (800) 257-8443
    Click up if you have successfully reached Campbell's by calling +1 (800) 257-8443 phone number 0 0 users reported that they have successfully reached Campbell's by calling +1 (800) 257-8443 phone number Click down if you have unsuccessfully reached Campbell's by calling +1 (800) 257-8443 phone number 0 0 users reported that they have UNsuccessfully reached Campbell's by calling +1 (800) 257-8443 phone number
    +1 (844) 995-5545
    +1 (844) 995-5545
    Click up if you have successfully reached Campbell's by calling +1 (844) 995-5545 phone number 0 0 users reported that they have successfully reached Campbell's by calling +1 (844) 995-5545 phone number Click down if you have unsuccessfully reached Campbell's by calling +1 (844) 995-5545 phone number 0 0 users reported that they have UNsuccessfully reached Campbell's by calling +1 (844) 995-5545 phone number
    For screen reader problems
    +1 (800) 257-8443
    +1 (800) 257-8443
    Click up if you have successfully reached Campbell's by calling +1 (800) 257-8443 phone number 0 0 users reported that they have successfully reached Campbell's by calling +1 (800) 257-8443 phone number Click down if you have unsuccessfully reached Campbell's by calling +1 (800) 257-8443 phone number 0 0 users reported that they have UNsuccessfully reached Campbell's by calling +1 (800) 257-8443 phone number
    We’re here to speak with you
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  3. Campbell's emails
  4. Campbell's address
    1 Campbell Place, Camden, New Jersey, 08103-1701, United States
  5. Campbell's social media
  6. Nick
    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 13, 2024
Campbell's Category
Campbell's is ranked 6 among 26 companies in the Food Production category

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