Kor Hair
Reviews and Complaints

Bought this straightener in Houston, Willowbrook Mall. Straightener always smells like burned hair and after six months it stopped working. I was asked to send 45 $ to get a new one. This is not, what I understand of a warranty. Totally disappointing

In College Station TX, I was looking at one today and was really looking forward for an early bday gift. My fiance and I talked and they put it from $220(including a free gift on and a holder for each and a carrying case for each all totalling 320 in free items) to $175 we generously declined and so glad we did! Thank you for this review hope you get everything fixed!

Mine works beautifully from the Willowbrook location ...

I agree with most of the people i bought a Kor pro set for @$350. hardly used the straightner because didnt really straighten my hair, and less than a year later it stops heating up!. went back to BAYBROOK MALL and of course was told i had to pay $29.99 to return just the straightner or $50 to return the whole set! I was soo damn pissed when i heard that im like after all that damn money i spent i still have to pay to exchange! i told her she should tell customers that when they first buy and of course she said she does.. and it was the manager that sold it to me and I went back and she was still there so i told her she never told me that amd she had just finished curling someones hair and of course she did not tell that customer about the fee either!..whatever. But since theres 1 year free returning warranty i can ship back myself and only pay a small shipping fee. i live in Houston tx and theres a kor warehouse here and they said i can just go drop it off but they will ship me the new one FREE... after the first year is when we have to pay the 29.99... i still think its ridiculous!

I bought the KOR Professional Wand at Baybrook Mall on 8-8-2014. On [protected] (6months) later, it stopped heating. So I tried to exchange it. I just wanted another one. The sales person says I have to pay a $29.99 fee for shipping and handling. The sales person was very RUDE.Why should I when there is a Lifetime Warrenty. I paid $85.00 for this piece of CRAP! I will never buy from KOR PROFESSIONALS again.

My co-worker made the mistake of buying one of these things. When I tell you the mean guy became loud and ugly when we took it back to him five seconds later. He tried telling her that it was better than a CHI and I told him he was not honest at all. As I stood there I noticed all the complaints on line. He tried to tell us that he let her see it before she bought it and it was not any good. i asked him if this worked so well why in the world dothey not refund our money if it works so well. he then got mad and told us that he has this small sign that sayd not money back. What ever you do DO NOT buy this product. the young girl was there bragging about how much money she made there in Houston with the same product. She didnt have enough since to know people are not happy at all about the product.

I bought a straightener and the curling wand from West Oaks mall on Dec 15, 2014. I paid $149 for both. My daughter loved the curling wand and it makes her hair look great. She has straight hair and wants curls, I have wavy hair and would like straight hair. The curling wand works great on my daughters hair but I noticed that the wand did not look like the one online. With more investigation, I realized that it's not even a KOR wand, it's a Royal Professional brand. I used the flat iron this morning and I do like the way it straightened my hair but it was not smooth running it over my hair. I also did not have it on the hottest setting and did not squeeze the plates to tight when straightening my hair, I felt that if I squeezed to tight, that it would pull my hair. Anyway, I am headed back to the mall today to confront the guys that sold me the irons. They are a KOR'S stand so I expected both irons to be KOR. I will also be taking pictures and reporting them to the mall office and the BBB if they do not right this wrong...which I'm sure they won't from reading all the other post.

Does anyone know how you can get your money back from these jokers?

My daughter sent for a Kor set and it works perfect the cost was only $139.00 no cost for shipping, we have both used it and it is amazing, we got it straight from the manufacturer, I was kinda skeptical about ordering it without researching the company, but it is exactually like the one at the mall, wanted one finally got one and happy with it. she went under www.kor.com, one of the best buys we ever did. thank God, at the mall they were trying to sell it to us for more that $139.00, from what I can remember it was be offered to us at $250.00, plus layaway as long as we wanted it, with very little down, how do we know if the same sales person will be there in the next few weeks or all of the sudden she lives that jobhan what happens with my layaway. Good Luck Ladies and I hope no else buys from the Texas mall, how sad to take what we work soo hard for, and they have no remorse. Just be careful and do some research on and item and the company, at least you can decide what you should do.

I was approached by a genial young man at Baybrook Mall the other day asking how my hairstyle was achieved. My hair is not worn straight but a type of fluffy straight which appeals to me because it is a soft look. He did show me the KOR ceramic iron and tried several areas that tend to frizz in the humidity. He even curled a section into a perfect curl which would be great for young people. Before leaving he straightened my hair and it did feel very silky. My husband loved it but then he likes me to look years younger anyway. This morning I checked for pillow head and there was none. The hair was still silky smooth! One drawback is my hair is fine and it feels and looks like less hair. This iron could be ideal for coarse, curly, or thick hair and the styling is very quick even on damp hair. Now that I have read this forum, will think twice about possibly being sold a "knock off". I also don't believe in "Lifetime Guarantee's" because no company is around for a lifetime.

I bought one too at the Missouri State Fair I have had it not quite 2 months one of the ceramic plates is already broken. So now I don't know what to do I have tried to register it but their site does not work. It also says on the paper from the box you have to pay $29.99 + $15.00 for the lifetime replacement. So disappointed in this I paid 163.00