The complaint has been investigated and
resolved to the customer's satisfactionResolved Kor Professional — What a rippoff!
resolved to the customer's satisfaction
I'm at the Galleria Mall (Houston, TX) and was pulled by a salesman selling hair straighteners from KOR PROFESSIONAL brand. I insist that I already have one and showed me my CHI iron and insisted it wasn't "100% ceramic plates". The straightener HE was using worked fine and did various things to my hair so I negotiated the from $220 down to 189. I thought it was okay since I understand people are trying to hustle for their money so I didn't mind. When I got home this product did the exact oppsite. Not only does it smells like burn, it pulled my hair, is obviously from cheap material, and they guy told me if anything were to happen "we should simply give you a new one"... when in reality you have to send it to the headquarters along with $10-30 to have it replaced or fixed. What a rippoff. Next time I see then, I will give them the finger and make sure NO ONE BUYS FROM THIS COMPANY EVER AGAIN.
Ripoff company name is S.O Sales Inc. (S O Sales Inc) on the receipt it shows as HYT Sales Houston
I will file a complaint with the BBB and Attorney General because this is just ridiculous that "ALL SALES ARE FINAL" even when the product is not performing like it should and completely the opposite of what you were told.