I Purchased online a few weeks back from dick smith - 4 toy balls for my dog, the product has never been delivered and the money for the product has been paid.
Now an amount of $99 has been taken from my visa card without my knowledge and consent for a subscription that i never authorized. Now my account is overdrawn and other bills cant be paid - I contacted my credit union and they said they cant do anything about it - I have gone through my emails and NOWHERE can i contact anyone about this - How annoying now this has caused me so much stress, I cant afford to have this money come from my account - I want a full refund but don't know who to contact - can you please help
Many thanks Jo
email - [protected]@bigpond.com
Desired outcome: Refund $99 asap