CB Computer Hardware Kodak Complaints #22-41

Kodak review: employee completely ignores me

newport2323 of New York, US

Nov 15, 2009 3:28 am UTC

Resolved

I went to get some photos printed at the cvs Kodak photo kiosk and I guess there was something wrong with their printer. I asked this employee named Mario to help and he said "oh, let me help this person and I'll help you next." I waited by the machine and he calls the next person in line and the next 2 people in line (by line I mean there was a line to the genereal store and the photo tech was helping them ring up customers from his end). I was like "ok, can I get some help now" It had been like 20 minutes and the guy just kept calling other people. I got mad and told him "hello am I going to get any help with the photos?" and he goes " oh, yeah well that blonde girl over there is gonna come help you in a minute." I was so pissed I walked out of the store and into the nearby Albertson's, which if I might add was great, quick and easy. "Great customer service" with these CVS staff. Not to mention the district manager Robert somrthing was in the store when this happened.

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

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