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CB Computer Hardware Kodak Complaints #22-41
Kodak

Kodak review: employee completely ignores me

N
Author of the review
3:28 am UTC
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The complaint has been investigated and resolved to the customer’s satisfaction.

I went to get some photos printed at the cvs Kodak photo kiosk and I guess there was something wrong with their printer. I asked this employee named Mario to help and he said "oh, let me help this person and I'll help you next." I waited by the machine and he calls the next person in line and the next 2 people in line (by line I mean there was a line to the genereal store and the photo tech was helping them ring up customers from his end). I was like "ok, can I get some help now" It had been like 20 minutes and the guy just kept calling other people. I got mad and told him "hello am I going to get any help with the photos?" and he goes " oh, yeah well that blonde girl over there is gonna come help you in a minute." I was so pissed I walked out of the store and into the nearby Albertson's, which if I might add was great, quick and easy. "Great customer service" with these CVS staff. Not to mention the district manager Robert somrthing was in the store when this happened.

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    343 State St., Rochester, New York, 14650-0001, United States
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    Jun 04, 2026
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