Kampgrounds Of America [KOA] review: Flagstaff KOA

We were on our way to the Flagstaff KOA. I called ahead to ask if we could check in earlier than their 3pm check-in time. NO. I explained my husband is on chemo and needs to rest after a four-five hour drive and said I’ll pay extra. NO! She said there’s a mall down the street where we could park. So nice to know this is how this management treats disabled veterans!
Will not return nor recommend this park. Too bad this is poor management because it’s a nice park!