Kmart — assistant manager
I place an online order for same day pickup. I check my email conformation & it shows it did not take my points off. So i call Kmart & talk to the assistant manager & she would not listen to what I was explaining to her. I specifically said I placed an order online for same day pick up & my points were not added to the total amount do. She said online orders are different & they have nothing to do with the payment issues & online orders are shipped to us. I then said well nothing is being shipped to you since it's same day order !! She put me on hold about 3 times. She tells me she has nothing to do with payment issues or points. I then proceed to tell her that I was paying in store so she would be dealing with the payment. She gave me a number to call & when I asked for her name again she kind of changed her attitude. I always shop at Kmart but DEBBIE definitely changed that for me !!
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