SUBMIT A COMPLAINT

Kiwi.comI was not allowed on my plane

1
A Jul 09, 2019

Dear Madam/Sir,
My booking number is [protected]. I was supposed to fly from Amman to Malta, Malta to Tunis. However, my travel does not need any visas since I am using my Jordanian passport. Moreover, they didnt let me in the plane at the boarding from Amman to Malta, with the excuse that Ryainair doesnt do transit, and I missed my flight. In addition, I bought the ticket from your website as a transit ticket through Malta, and at Amman airport they claimed that Ryainair doesnt do transit; even though I bought it from your website as transit flight. Now I am stuck at the airport, and dont have enough money to buy another ticket. How can we sort out this problem? Awaiting you reply as soon as possible; since I am stuck at the airport. Thanks in advance.
Best,
Amir Alqadi

I was not allowed on my plane

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