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KIA Motors Corporation / kia cerato pro sx

1 Korea (South)

My wife and me bough a car in August 2017 which in November 30, 2018 with 15.400 km was taken to the car dealer in order to check a noise in the engine. initially they did not know what was it. After many days went throught they told me many possible problems but after almos 2 1/2 moths they identify that the noise was a broken cylinder. The company told me they will change 3/4 parts on the engine but I don't agree with their decision to change that. I really believed and expected they will change the engine totally or the car and at least during that waiting time they were going to offer me a vehicle to replace that one. But none of this happened and besides when they told me to pick the car up they charged me with the 15.000 km car revision.

Mar 14, 2019

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