Kampgrounds Of America [KOA] review: Unapproved charge to credit card

Site 44. $81 site, not maintained. Mowed, but neighbor lawn not mowed.
Trees on each side, branches in way of slide outs. Do not want my RV scratched by untrimmed trees. We trimmed a few spots so we could open slides without damage. Jill drove by and said she would send the maintenance man. He came by, did not say anything or pick up branches, left. We still cannot put sun shades out, no room for tree branches.
They called two hours later and said I damaged the site and charged my cc $100 without discussing it with me. My husband said come here, look and talk to me face to face, they said they would get the mgr and come by, they did not come.

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