Kaiser Permanente – Page 9

I got on my husbands medical in March I was also on Senior Advantage, because I am also on Medicare, I called Kaiser's customer service and told her I was on my husbands medical which his job also have Kaiser, I asked the customer service person would I still have to pay premiums, she told me no and that I would not get a bill, my husband got laid off and his coverage ended 8/1/2019 then a week later I got a bill for $728.00, when I called and asked why I received this bill, Kaiser told me that I needed to put in writing that I was cancelling my Senior Advantage, they told me this after the fact I told them if I had of know that I would have put it in writing, they were still billing me while I was on my husbands medical plan I told them why would I not sign and pay premiums when I was on my husbands medical which would save me money, they could not answer my question and I know I am being ripped off, they never told me I had to sign anything, so what I am going to do is report them to the California Attorney General, Kaiser will not cooperate with me or answer any questions, why they never told me I needed to put this in writing, I see greed here, I'm also reporting Kaiser to the Governors Office, I had to report other companies to the California Attorney General and the Governor and they did help, I'm also reporting them to my congressman I had to report a company to him before also and he helped. From all the complaints about Kaiser I see they are ripping people off, if I could find another worthwhile supplemental plan I would, I a still appealing this I know I am being ripped off.

They charged my pregnant wife $2, 000 for a sickle cell test. They told her they were doing routine blood work and did not tell us they were taking the test. This is our second pregnancy. The first baby was born without any complications and we have no history of sickle cell in any of our families. We are both white, where sickle cell happens to approximately 1 in every 100, 000 babies. How is this routine? We have been appealing this for months and they simply will not cooperate.

Accessing kaiser for help is easy, with multiple options for getting care. I have doctors who can be trusted, take my concerns seriously, and respect my wishes for my care. Booking appointments, rescheduling, & canceling is a breeze. And wait times for specialty services have been very timely.

12:26 am July 21 2026
My wife and I have now been waiting for over 5 hours in the emergency waiting room. She has been suffering from her surgery she had yesterday. She came in for surgery complications and was told to go to the emergency room right away. What good is going to the Emergency Room in a hurry if you are made to wait for hours!

I come to the appointment 9:50 other patients come after and they attended first I don't is because we are Spanish people we are very upset about this I feel discriminate the hospital is santa teresa kaiser in San Jose California

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I called Kaiser Permanente today and waited on hold for 75 minutes.

I dread having to call them.

They need to get more staffing to handle the volume of calls.

The idea you followed through on a complaint with no input or me actually relating my experience is laughable. I have no trust or faith or expectation that you or your staff can or will service me due to the attitudes and lack of professionalism. Glad you sleep well at night

I have asked that a supervisor please call me as Kaiser Permanente members services have violated my privacy. I will contact legal as well regarding this. I have yet to receive a phone call

Every time I go to the pharmacy they don't have my medicine. And when they do it's less than half! The lady who runs the pharmacy at night is extremely rude! The head pharmacists always has a excuse

I can not afford this coverage. I can no longer pay the monthly cost. I called the Seattle office to cancel and was told I cannot cancel until October.