JustFly — asked to speak to manager and was on hold indefinitely and then flight cancelled
I called customer service to ask why I was charged twice and sent two itineraries. The agent was very rude and condescending, expressing that I must have gone onto another website to purchase my ticket - when I was only on JustFly's website. He said my return flight wasn't showing up in his system, and so it must be my mistake and I needed to talk to the airlines that I purchased the ticket from. I only used JustFly. I asked to speak to a manager multiple times and he place me on hold for a very long time. While on hold, I got two emails saying my flight was canceled. What is happening over there?!
More JustFly Complaints & Reviews
- JustFly - seat selection charge for seats that are not an additional charge
- JustFly - Hidden charges!
- JustFly - wrong passport number with hainan airlines, booking # 097-152-192, confirmation # ncksk2h 
- JustFly - unauthorized credit card charges 
- JustFly - canceled flight 
- JustFly - your employees and process
- JustFly - misleading air ticket
- JustFly - problems with their website cost me $75
- JustFly - recent flight experience
- JustFly - could not be transported back to columbus on december 17, 2017.