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Just My Size

www.justmysize.com

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1.0 8 Complaints
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Just My Size Complaints 8

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2:29 am EDT
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Just My Size Disappointing Customer Service Experience with Just My Size - Delayed Shipping and Unresponsive Phone Line

So, I ordered some clothes from Just My Size like 2 weeks ago and I'm still waiting for them to ship. I tried calling them up to see what's going on, but the line is always busy. Like, seriously, who only has one phone line these days? And there's no online chat or email option either, which is a bummer. I don't think I'll be ordering from them again if this is how they treat their customers.

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2:01 am EDT
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Just My Size Just My Size Review: Be Careful with Sizing for Plus Size Women's Clothes

Just My Size is a website that sells clothes for plus size women like me. I recently ordered a sweatshirt from them and I have to say, it was a bit disappointing. I mean, I know I'm a big girl and I know my size, but this sweatshirt was not what I expected. It was supposed to be a sweatshirt, but it was more like a thin t-shirt. I had a good laugh about it, but it was still a letdown.

If you're looking for a loose fitting sweatshirt, I suggest ordering a size or two up. For example, if you normally wear an XL, you might want to order a 4X or 5X. Even the arms on this sweatshirt were skinny, which was surprising. I mean, I know I have big arms, but come on!

Overall, I think Just My Size has some good options for plus size women, but you have to be careful with sizing. Make sure you read the reviews and check the measurements before ordering. I'll probably order from them again, but I'll definitely be more cautious next time.

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1:37 am EDT
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Just My Size Just My Size Review: Terrible Customer Service and Wrong Product Received

I had a really bad experience with Just My Size. I ordered a sweater in a berry color, but it took forever to arrive. The package sat at DHL for six whole days! When it finally arrived, I was so excited to try it on, but it was the wrong color. I was really disappointed.

I tried to leave a review on the Just My Size website to let other customers know about my experience, but they wouldn't post it. I think that's really unfair. If they're going to sell products online, they should be willing to let customers share their honest opinions.

Overall, I wouldn't recommend Just My Size. The customer service was terrible and I didn't get the product I ordered. It's just not worth the hassle.

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Is Just My Size Legit?

Just My Size earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Just My Size to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Just My Size is known for their high standards and safety. If you're thinking about dealing with Just My Size, it's wise to check how they handle complaints.

Justmysize.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

However ComplaintsBoard has detected that:

  • While Just My Size has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 8 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • There was some difficulty in evaluating or examining the information or data present on the justmysize.com. This could be due to technical issues, limited access, or website may be temporarily down for maintenance or experiencing technical difficulties.
  • The website belonging to Just My Size has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
  • We conducted a search on social media and found several negative reviews related to Just My Size. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
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Just My Size Just My Size Review: Disappointing Experience with Order Processing and Customer Service

I gotta say, I'm pretty disappointed with my experience with Just My Size. I placed an order a couple weeks ago and it's still stuck in processing. I've tried to cancel the order, but they won't let me and can't even give me an estimate on when I'll receive it. It's starting to feel like this might be a scam site or something. I'm definitely not going to be ordering from them again. It's just not worth the hassle and frustration.

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Just My Size Disappointing Experience with Just My Size: Incorrect Orders and Frustrating Returns

I ordered from Just My Size on July 2nd, but unfortunately, I received the wrong items. I called customer service and they said they would send me the correct items. However, when I received the second package, it was still incorrect! I am very disappointed and frustrated with this experience. I do not recommend purchasing anything from Just My Size at this time. I spent a lot of time trying to fit everything back into the second package and will have to return it tomorrow. It's a waste of time and energy dealing with incorrect orders and returns.

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Just My Size Just My Size: Disappointing Customer Service and Delayed Order

I gotta say, I'm pretty disappointed with Just My Size. I placed an order on April 20th and got confirmation that they received it. They even said they wouldn't charge me until my items shipped. I thought, "Wow, what great customer service!" But now it's the 30th and I still haven't received my order. What the heck, JMS? You suck!

I've tried contacting them through email and the two phone numbers listed, but they automatically hang up on me. That's just rude. So, I think I'm gonna have to take this up with the BBB and maybe even call Haines. This is ridiculous.

If anyone else has had a similar issue but was able to get it resolved, please let me know. I could really use some help here.

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Just My Size Just My Size Review: Order Never Arrived, Poor Customer Service

I gotta tell ya, I ain't too happy with Just My Size. I ordered some stuff from them and it never showed up. When I called them up, they just gave me the runaround and said it had been shipped. But let me tell ya, the USPS never said it was delivered. So I did some digging and found out that even though they said it was shipped and charged me, it just sat in their warehouse for five whole days. And get this, the last time it was scanned was in Georgia and it's been 16 days now. I tried emailing them, but they ain't responding no more. So I had to go and dispute the charge on my credit card. I don't know about you, but I ain't gonna be ordering from them again.

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Just My Size Just My Size: Terrible Customer Service and Defective Products

I had a really bad experience with Just My Size. I ordered some clothes from their website and when they arrived, they were defective. I called their customer service line five times to try and get a refund, but every time I talked to someone, they told me something different. Three people told me that I would get a full refund and wouldn't have to send the clothes back, but that never happened. The fourth person I talked to said they would refund me for half of my order, but that never happened either.

I finally decided to send the clothes back to them, but it's been over a month and I still haven't been credited for my purchase. When I called to ask about it, they gave me a bunch of excuses about how it takes weeks to process refunds. They couldn't even locate my purchase and had to ask me what I had ordered!

Honestly, I feel like I got scammed by Just My Size. I would not recommend buying anything from them.

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Overview of Just My Size complaint handling

Just My Size reviews first appeared on Complaints Board on Jun 3, 2023. The latest review Disappointing Customer Service Experience with Just My Size - Delayed Shipping and Unresponsive Phone Line was posted on Jun 18, 2023. Just My Size has an average consumer rating of 1 stars from 8 reviews. Just My Size has resolved 0 complaints.
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  1. Just My Size Contacts

  2. Just My Size phone numbers
    +1 (800) 945-4438
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  4. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jul 09, 2025
Just My Size Category
Just My Size is ranked 130 among 160 companies in the Women's Clothing category

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