Just Dial review: Commission agent.

I am filing this complaint against a seller who fraudulently induced me to make an advance payment of ₹5,000 for the purchase of Gold Drop Oil by misrepresenting themselves as a genuine business operating under the name Shree Balaji Traders-Sangali, Maharashtra.

The seller shared an invoice and assured me that the goods would be supplied after payment. Relying on these representations, I made two UPI payments on 28-06-2026:

After making the payment, I verified the seller's details and found that the information provided was misleading. The seller has neither supplied the goods nor refunded my money. Despite repeated attempts, I have not received any satisfactory response from the seller.

I immediately reported the incident to Bank and also filed a complaint with the National Cyber Crime Portal, for which I have received an acknowledgment.

I believe the seller has engaged in unfair trade practices, misrepresentation, and cheating, causing me financial loss and mental harassment.

I respectfully request the appropriate authority to:

Direct the seller to refund the full amount of ₹5,000.
Award compensation for the mental harassment and inconvenience caused.
Direct the seller to bear the costs incurred in pursuing this complaint.
Take appropriate action against the seller to prevent similar fraud against other consumers.

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