Fraudulent company
When signing up an advertiser for the Platinum category, JustDial promises that ALL the leads received will be directed towards the advertiser. This is not even remotely true. Don't fall for this trap!
JustDial is planning to venture into US, they won't even last a day without malpractices lawsuite against them, if they continue these practices.
Get everything in writing in plain English. They make you sign some very, very complicated forms, so that they can continue to hide under these terms and continue their fraudulent practices. Go to the web, lodge a complaint if you feel victimized and violated (like I do) . They are the kind of company that will drain your bank account, without providing you a single useful lead.
Don't ever sign up for an annual account without trying them out for 3 months first at least.
The complaint has been investigated and resolved to the customer’s satisfaction.
Abuse by executive Ms Rudrani
It is to inform you that Ms. Rudrani Bhattacharya, took an appointment from me to discuss about registering my business as a paid member than a free listing member. Mr. Sushan Sarkar, visited my premises for the same but to my amazement I could not even find my free listed data on the site of just dial.
Moreover, Mr. Shushan Sarkar stated that not to expect any business from justdial as free lister. Then I asked Mr. shushan to contact me once the free listed information comes to site. But Ms. Rudrani misbehaved for the same over the telephone and started abusing me by calling names.
This is all because she want me to pay the money and I just want to get assure my money is not misused.
This clearly shows the free registering of business on justdial is just a fraud and you are not supposed to get any result unless you pay a big buck.
Join us at www.indianpeoplesforce.org and file a complaint against Justdial. We at Indian Peoples Force raise our voice against various social issues like terrorism, corruption, human rights violation, etc. In the present scenario, there are many fraud companies cheating people on a daily basis. They need to be stopped. Help us stop them by filing a complaint with us on our website.
Dear Customer,
We would like to understand & resolve your grievances to serve the best services for long & healthy business terms.
Kindly contact us on [protected], extn no : 2035 or mail us on kolkata@justdial.com or samratghosh@justdial.com.
Thanking You,
Customer Support,
Just Dial Kolkata.
Do they sell our contact details also? I think Rs. 25.00 per contact.
Cheeting
I have taken a service of just dial 1year back ( Aug 2008) according to which the company committed to give me leads every day one lead . They charged me 5000 for 100 lead for contact lenses in kandivali (E & W ) as well free 30sec video online. But till date I have rec. only 4-5 lead only & now they say that they have given me 30leads.well as they were not able to provide me service for kandivali that why I had upgrade my area from borivali to bandra. But even that did’t workout
In this one yr I have call just dail helpline for more then 1000 times to Mr. Rajesh b & Ajay Peshawar for my problem but when ever I used to call then always I used to get same ans then he is busy right in meet will get back to u in some time.
i am absolutely dissatisfied with Just dial services .Top of that today i.e12/08/2009 after one year Preeyal Kachalia from just dail she is calling & saying that “sir we can understand your prob. & to slove ihave called u, saying that u need to upgrade to service with us & pay Rs11, 500/- then then see u will start giving leads” gr8! After making me full for 1yr, top of that she is demandingmore money . inshort she had call me for more money rather then solving my problem .
So I think know they should refund my money
Rg.
Isha optical
Chirag shah
[protected]
The complaint has been investigated and resolved to the customer’s satisfaction.
I am from Premium Furniture Thane. Mine name is Deepak Bauva([protected], [protected])
I am also not satisfied with Just dial services. I had done 2 years contact with Just dial amounting Rs. 60000, and rs. 100000/- per year. But they had taken Rs. 45000 excess then mine contarct. After that i had talked to Puja Roy from Just dial for 2-3 days regular, but i had not got any positive reply from her. After that i had called customer service, i had mailed to 4-5 people from just dial, but unfortunately i had not got any possitive response from them. After that i had visited Just Dial's mumbai office and i meet to Rachana Sagar and told her mine problem, again she told me that we will be solving your problem in 3 days. But at after 7 days There was same result. Now i am going to send one demand notice Of Rs. 45000+ intrest from court and going to file a case against Just Dial.
I think that just dial people are cheating with customers. and making them fool. They are doing jon only for their salaries.
Dear Vatsal,
Thanks! for using our services.
With reference to your above comments, we would like to understand your queries/issues to help you out to resolve the same.
You are requested to kindly contact us at (Std Code)-[protected] or write us on cityname@justdial.com.
Team Just Dial
though we have paid u rs3000 u do not care to give us proper service so i kindly advise u to come and repair our refregirator.
we called the just dial for refrigerator repair.they have repaired it but after 2 days again our fridge was not working.kindly i recommend u to do u duty fastly.
To,
The Manager Marketing,
Just Dial Private Limited,
Chandigarh.
(2st Reminder)
Sub:- Request for cancellation of Contract No. 21770, Dated: 15.04.2011.
Sir,
On 15.04.2011., your Campaign Head Mr. Akhil Bakshi visited our office and got the above said contract signed with the understanding that the initial commitment of the contract is for a period of 3 months and thereafter looking at the response the undersigned shall be at liberty to continue the contract for further period.
But during the process of getting the papers signed he got some documents signed out of good faith which were not a part of discussion i.e.
1. ECS form.
2. Letter of Acknowledgment.
I came to know about the signing of these papers only after getting the mail and SMS from your office to which I reverted back to him and requested him to return both the papers mentioned above and continue the contract as discussed for 3 months only subject to further renewal if the undersigned is satisfied from the response for which Mr. Bakshi is now giving one reason or the other.
In view of above I had requested you to either make the contract valid for 3 months only as had been discussed and done earlier or return my payment as I was not at all interested for ECS Transaction from my account.
Now after looking at the response of your customer care services I have decided not to avail the services of this type of Company, so you are requested to refund the entire amount of Rs. 4964/- paid to you vide Ch. No. 964179, Dated: 15.04.2011., and discontinue the services with immediate effect.
Kindly treat is most urgent, and revert back your response to me.
Thanking You,
KAMAL GUPTA.
(KAMAL ESTATES)
Dear Customer,
We would like to understand & resolve your grievances to serve the best services for long & healthy business terms.
Kindly contact on [protected] Extn No 2454 or mail on delhi@justdial.com & shakirhussain@justdial.com
Thanking You,
Just Dial Customer Support-Delhi/NCR
Dear Dr. Vikas,
With reference to our telephonic discussion, we have been shorted out the problem you were facing and as discussed there is now no problem.
Further, if you have any query/problem...kindly contact me on below mentioned number.
Thanks & Regards,
Shakir Hussain
[protected] Extn 2454
I was also cheated by just dial. I am registered with their company since last 2 years. One of their employee Nimit arora cheated me of 16000 rupees.He made me sign a paper saying its a contract paper for starting a new contract(my earlier conract was expired). He took 3 months money in advance and said that your contact will be terminated automatically after 3 months if you dont like the service.I got Zero responce from the new contract and never bothered to renew my contract after 3 months.On The pretext of signing new contract he made me sign a ECS Paper. I never knew i am signing a ECS paper underwhich money will be deducted automatically every month from my bank account.It was too late when i found upon recieving my bank Statement.He has cheated me and Now he has stopped recieving my calls, obviously he knows what he has done..
Dr. Vikas Sharma
New Delhi
I have been following with them for Directory - which was supposed to be released in July -
I spoken With Ajay Mohan - He says "We will update you soon"
Nothing moves unless I wrote to VVS Mani.
They are hopeless .. its not just dial "just money"
Bhavesh
Comment on Facebook page me amith bachan he show convey the message to them
malpractices by Just dial
The Local Searh Engine JUST DIAL, India represented that its next addition of yellow pages will come out in March 2009 and the booking is about to close in November, 2008. We booked 3 ads in it and till date there is no news of yellow pages. it apppeas that the company has gobbled up the money and is not having enough advertisers to publish the yellow pages. It is also pertinent to note that yellow pages being annual in nature, if a yellow page is published later, it gives advertiser lesser time to reap benefit of advertisements by considerably lowering the duration of advertisement.
The complaint has been investigated and resolved to the customer’s satisfaction.
Hello This is Surya here.
I am writing this complaint as you have given a business to Khaleel Electronics Kurnool.
He has cheated me with the business. I want yo to verify the business
You can ixi`go contact cus`tomer ca`re nu`mber 9lQl⑨llQl8 any report problem solved helping sarvice centre calling now please flights travel agencies in cus,tomer c,are for specific airlines:
You can ixi`go contact cus`tomer ca`re nu`mber [protected] any report problem solved helping sarvice centre calling now please flights travel agencies in cus,tomer c,are for specific airlines:
just dial is doing cheating buisness they take advance ECS do not help in any buisness and just lay a trap to your hard earned money and they loot your money
I have taken package from last 2months back now the service and no response from your team and i have complained many times to team .can you please solve my problem or refund my money ...
Paid Listing Name : Arora Financial Service Add Rohini Sector-4 Delhi,
All payment Done till 19 September 2023, but services till date not activated. Your Sales staff( Nikun), He doesn't have the manners to talk to customers.
get my services activated quickly or refund my money
From: Vinod Rana [mailto:vinod@vimsworld.com]
Sent: 19 June 2014 14:33
To: 'mumbai@justdial.com'; 'media@justdial.com'
Cc: 'rajeev.ranjan@justdial.com'; 'sushant.srivastava@justdial.com'; 'delhi@justdial.com'; 'media@justdial.com'; 'mumbai@justdial.com'; 'pune@justdial.com'; 'ahmedabad@justdial.com'; 'bangalore@justdial.com'; 'chd@justdial.com'; 'chennai@justdial.com'; 'hyderabad@justdial.com'
Subject: VARDA- Buyer's Negative business response
Just Dial Sr. Management,
Is anybody left in the Just Dial team with whom we haven’t discuss the matter for worst service delivery,
Requesting any of the business heads sitting at HO resolve our problem and change the policy guidelines so that unsatisfied customers like us can get the Justice,
It’s a humble request to JUST DIAL Sr. Management across PAN INDIA level to look into the matter and resolve our query.
Feeling very sorry about writing this mail, but it may make your concerned team to look out their profile very seriously and hoping that some other business partner would not suffer like me. We had invested some amount through contract no. [protected] on 28/05/14 live on 6/06/14 for ad-campaign and want business referrals in lieu of that, since we haven’t received any buyer’s response we wish to discontinue and want our money back.
Now I m feeling annoyed when ever hearing of Just Dial and specially if one of talking your service delivery and big ad- campaigns. Some time I cannot control my feelings and things goes wrong resulting in unnecessary bad name to your so called service standards. I m sure it is not very beneficial for your business from the longer prospective and no-one wants the negative publicity.
============
Also to note that
=============
We are not getting the proper response from service team, When requested to Mr.Rajeev Ranjan (Client servicing & Customer care) he simply refused to accept the request
and was so rigid and unprofessional to handle the clients, also doesn’t provided the senior’s contact no. or mail id. to resolve the matter.
We were advised to call at [protected] or visit Noida office and told they too can’t do anything. When called to [protected] executive told that service team can only resolve our case,
Our point is why should we pay the amount to Just Dial to facilitate the other’s people and provide job and resolving queries of other individuals
Since I have some other important jobs to look after upon and want to ignore these tiny things,
Kindly let us when our chq (refunded amount will be delivered considering the fact that We are not getting the buyer’s response,
Regards,
Vinod Rana
Dear Mr. Shekhar,
Thanks! for being a member of Just Dial.
We would like to understand your queries/issues so that we could give you the best possible solutions/services but as checked we have not found any contact details in your above mentioned comment.
Kindly contact us at (Std Code)-[protected] or write us on cityname@justdial.com, we will be more than glad to assist you.
Team Just Dial.
JustDial is a not a servie oriented company I have reigister my company for travel bussiness They assured me I will get the lead daily service for good when i have taken the 3 month plan, When i register for 1 year plan for ra 10, 000Rs then the service was poor I complaint many times that i am not getting the leads from just dial then they said my package is low package so i need to upgrade it to bigger package of 30, 000 or 50, 000. In actual justdial get 90% calls for infomation related to Pizza and Dominoz, Then 10 % is divided in to all the catogery like Hotel Travel, Health, food, All there commiment is fake and They ate just increasing the revenue.This company is single Properite Bussiness And they have very unprofessinal to behave with the customer.There agent no polite to talk to customer and there manager big "chor" They have taken money without my confirm me from my credit card. I am going to log a case in consumer court then I request all the user who have been not received proper service from Justdial also log a case in consumer court.
Your are on a much safer side because there are many people in the consumer complaints list who have paid and not got any service. Who have been charged extra money even after requesting that they want to terminate the contract and in addition to that no refund of money was made to them. visit consumercomplaints.com website for more details.
Dear Customer,
We would like to understand & resolve your grievances to serve the best services for long & healthy business terms.
Kindly contact on [protected], [protected] Extn No 2454 or write a mail on delhi@justdial.com & shakirhussain@justdial.com
Thanking You,
Just Dial Customer Support-Delhi/NCR