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JPMorgan Chase Bank Customer Care Service

JPMorgan Chase & Co.

270 Park Ave
New York
New York
United States - 10017

Customer Support Phone Numbers

Phone:
+1 877 242 7372(US only) 41 9
+1 713 262 3300(outside the US) 6 0
+1 800 242 7383(TTY/TDD Machines) 1 0
Work days:
Mon12:00 AM - 12:00 AM
Tue12:00 AM - 12:00 AM
Wed12:00 AM - 12:00 AM
Thu12:00 AM - 12:00 AM
Fri12:00 AM - 12:00 AM
Sat12:00 AM - 12:00 AM
Sun12:00 AM - 12:00 AM
 

JPMorgan Chase Bank Complaints & Reviews

Chase Slate Credit Card / Deverely limited line of credit

Rh
Rhatten on Oct 2, 2012
I have had a CHase Credit Card account (5 personal and 2 Business lines) for over 20 years with a combined Credit of over $100K. On my CHASE SLATE credit card personal account, with a limit of just over $73K, I was offered online a 0% balance transfer offer with a 1% tranfer fee. Sound...

Chase / Bad treatment by them

Cj
cjmh2270919 on Sep 27, 2012
I was late on my bill once in four years. I have been getting calls from 847-488-6000, and 210-520-6400 every day, twice a day, even on sundays, for the last two weeks now. On 9-26-12, at about 12:30pm, a woman from there called me who was nasty and talked so fast she wouldn’t let me...

Chase Health Advance / Questionable billing practice

Ma
matz_23 on Sep 27, 2012
Chase Health Advance is very is payment terms are misleading and the website used to make payments is horrible. The website allows you to setup automatic payments to come out of your checking account each month. Sounds great, but no matter when you setup the account it takes 2 billing...

Jpmorgan Chase / Failure to release payment

Se
JP Morgan Loss Draft dept in Florence SC 866-742-1461 Our company did water damage mitigation work for a mortgage holder in 2011. We've been trying to obtain the endorsement of JP Morgan for our mitigation work in 2011. State Farm insurance has reissued three checks to Servpro & JP...

Chase Mortgage / Principal reduction

Jo
JOEY GONZALEZ on Sep 17, 2012
My name is jose a. Gonzalez Email salsabor77@yahoo.com Chase account 0024197527 With the assistance of naca we negociated a modification in which according to naca chase mortgage would lock me into a 2% interest rate for the life of the loan. After the negociation Came into agreement chase sent...

Chase Auto Finance / Identity theft and fraud

No
Norman Wilkins on Sep 10, 2012
Chase Auto Finance used my online banking information without my consent. They setup recurring online transactions to debit my checking account. I disputed the transactions. Chase stated that they had the right to deduct automatically without notifying me or obtaining my authorization. In...

Chase Mortgage / Payment not credit to account

An
Anabel A. on Sep 7, 2012
I paid off my mortgage balance ($600 per the payoff statement) with an EFT payment before the time listed on the payoff statement. Then I never received another monthly statement from Chase. Several weeks later, I went in to Chase to check why the payoff and reconveyance documents were not...

Chase Mortgage Fraud / I need fellow complaintants to make this damn bank pay for their incompetence

Fl
Floome on Aug 31, 2012
I have been in Mortgage hell with Chase (formally WAMU) for going on 6 years now. They double paid my taxes, totally screwed up my account and destroyed my credit. SIX years ! In a final attempt to save my home I applied for a Modification... 3 years ago! After monthly inquiries, sending...

Chase / Modification fraud

Sc
schweetye on Aug 13, 2012
I was laid off my job back in 2010, after falling 3 pmts short I called Chase to see if I could add my late pmts to the end of my note, now employed again with a better job.Chase said no an told me best option was to modify my loan, sounded great, hoping to modify my mortgage under HAMP...

Chase Auto Finance / Car repo

Tr
trl214 on Aug 5, 2012
Chase had our family car repossesed today ...Big mistake on my part for even thinking of entering into a binding contract with this company...Even showed the lady my proof of payment...No wonder they are collapsing...going to make sure our president gets an e-mail on this also...We...

Chase Bank / Unauthorized electronic withdrawal

Ta
TarunG on Jul 26, 2012
I had a business checking account with Chase Bank that I recently closed. The reason I closed it is because they allowed a company to withdraw a thousand dollars from my account without even asking my approval. This company went and withdrew my funds not only once, but twice. When I...

Chase Fha Streamline Refi Loan / Chase just wants yourmoney, not your business

Su
Sue P Sales on Jul 24, 2012
I have a FHA loan at 6.25% and have been waiting for the NEW FHA Streamline Refi so I could get a lower APR. I have made all of my payments and have never been late. I contacted Chase because they have my checking, savings, and business accounts. They said that the refi would be easy and...

Chase / Beware of big banks

Ka
Kastrol on Jul 18, 2012
BEWARE of BIG Banks!!! Chase bank in particular. If you pay extra to pay down your mortgage. They will apply it to future interest payments and not your PRINCIPAL. In fact they charged the same exact amount in interest x2 on the same day and put the paltry amount left on the principal...

Chase Mortgage / Loan modificatin

Jf
jfennell on Jul 6, 2012
My 78 yr old mom recently had a pacemaker inserted due to arrythmia and anxiety poblems. I am disabled, and have suffered a myriad of health issues in the past ffew years. My mom and i live in the home and severl years ago we requested a loan modification. It took three (3) years for chase...

Chase / Fraud in refinancing

Ti
Tina Husak1 on Jul 4, 2012
I am contacting your regarding fraudulent activities under the HARP program by Chase Bank. I have a mortgage with Chase and was approached by them in January to refinance under the HARP program. I was told over the phone that the loan would be easy and a non-income verification loan. I...

Chase Bank / Hippa law violations

Re
Rebels on Jun 26, 2012
We had an account at Chase our personal banker told people we knew, we had bad credit. I sent a formal letter, called and have not heard anything back. We have not applied for any credit and feel that chase and the personal banker have violated the hippa law. and has yet to fix the issue!

Chase Payment Assurance / They never sent documentation

La
Larsen on Jun 26, 2012
I purchased Chase car payment assurance so I would be covered in the event of losing my job. When I called to take advantage of the benefit, I was advised that my insurance payment never covered involuntary unemployment, only disability...which was not as much as a concern to me. I think...

Chase Mortgage / Bullying tactics

Nc
nc4me on Jun 24, 2012
This complaint consists of a few parts. Today, for the third time, a man came to my house to try and collect my mortgage payment. I am 2 months behind. When I told the man I did not want to reveal details of my mortgage agreement to a stranger, he became abusive, tried to force his way...

Chase Visa / Chase visa unwilling to work with me

Ka
Karen R Ireland on Jun 20, 2012
I have been a customer with Chase since 1990. I had always paid my bills on time & fully. A few years ago, while still married, my husband & I both became unemployed. With no income, I used my credit card to pay for household expenses; I struggled to keep up, but missed a payment. At that...

Chase / Re-finance loan rejected due to low appraisel

Er
ernestinewalker on Jun 14, 2012
Applied for a re-finance loan in 2011 to get a better rate and cash out some equity. Was told by the chase rep all requirements were met and the last step was to get an appraisal. the appraiser came and in < 10 minutes was finished. He did not ask any questions nor listen to me as I...

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