Menu
Categories
Write a review
File a complaint
Sign Up
Write a review
File a complaint
CB Retail Stores Jo-Ann Fabric and Craft Stores Complaints #2-21
Jo-Ann Fabric and Craft Stores

Jo-Ann Fabric and Craft Stores review: Customer service - on line orders

D
Author of the review
1:14 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

When ordering fabric on line your order may come in multiple pieces with no visible warning. Customer service is out of country, so they are rude and care nothing about business here! The only warning about being in multiple pieces is at the bottom of the website under shipping second to the last paragraph. Really? This 3 yard order for $106.92 came in two pieces! No warning where the consumer would actually find it!

Desired outcome: Want a refund or a single 3 yard piece!

Jo-Ann Fabric and Craft Stores - Customer service - on line orders - Photo 1
Jo-Ann Fabric and Craft Stores - Customer service - on line orders - Photo 2
View 0 more photos
Keywords:
business consumer customer service fabric order pieces shipping warning website
More
Send message
Copy link
Report
0 comments
Add a comment

More Jo-Ann Fabric and Craft Stores reviews & complaints

Jo-Ann Fabric and Craft Stores - thiefs 17
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Jo-Ann Fabric and Craft Stores - customer service - corporate culture 15
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Jo-Ann Fabric and Craft Stores - Insulted for shopping at the store 30
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Jo-Ann Fabric and Craft Stores - rude employees 13
Jo-Ann Fabric and Craft Stores - can't unsubscribe from email list 3
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Jo-Ann Fabric and Craft Stores - no one available to work the custom framing department
Jo-Ann Fabric and Craft Stores - lack of products
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Jo-Ann Fabric and Craft Stores - fabric department customer service
Jo-Ann Fabric and Craft Stores - poor service - management 3
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Jo-Ann Fabric and Craft Stores - hostile irrational shift manager action towards mall security. 1
View all Jo-Ann Fabric and Craft Stores reviews and complaints

  1. Jo-Ann Fabric and Craft Stores Contacts

  2. Jo-Ann Fabric and Craft Stores phone numbers
    +1 (316) 943-0005
    Click up if you have successfully reached Jo-Ann Fabric and Craft Stores by calling +1 (316) 943-0005 phone number 0 0 users reported that they have successfully reached Jo-Ann Fabric and Craft Stores by calling +1 (316) 943-0005 phone number Click down if you have unsuccessfully reached Jo-Ann Fabric and Craft Stores by calling +1 (316) 943-0005 phone number 0 0 users reported that they have UNsuccessfully reached Jo-Ann Fabric and Craft Stores by calling +1 (316) 943-0005 phone number
    +1 (330) 735-6576
    Click up if you have successfully reached Jo-Ann Fabric and Craft Stores by calling +1 (330) 735-6576 phone number 0 0 users reported that they have successfully reached Jo-Ann Fabric and Craft Stores by calling +1 (330) 735-6576 phone number Click down if you have unsuccessfully reached Jo-Ann Fabric and Craft Stores by calling +1 (330) 735-6576 phone number 0 0 users reported that they have UNsuccessfully reached Jo-Ann Fabric and Craft Stores by calling +1 (330) 735-6576 phone number
    Customer Care
  3. Jo-Ann Fabric and Craft Stores emails
  4. Jo-Ann Fabric and Craft Stores address
    5555 Darrow Rd., Hudson, Ohio, 44236, United States
  5. Jo-Ann Fabric and Craft Stores social media
  6. Nick
    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jul 28, 2026
  7. View all Jo-Ann Fabric and Craft Stores contacts
Jo-Ann Fabric and Craft Stores Category
Jo-Ann Fabric and Craft Stores is ranked 11 among 103 companies in the Retail Stores category
#09 Lidl Digital International Lidl Digital International #10 Hobby Lobby Stores Hobby Lobby Stores #11 Jo-Ann Fabric and Craft Stores Jo-Ann Fabric and Craft Stores #12 Spirit Halloween Spirit Halloween #13 Dollar General Dollar General
Jo-Ann Fabric and Craft Stores Alternatives
Walgreens 1844 reviews Winn-Dixie 278 reviews Giant Food / Giant of Maryland 155 reviews Dollarama 213 reviews Tractor Supply 126 reviews