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CB Retail Stores Jo-Ann Fabric and Craft Stores Complaints #2-21
Jo-Ann Fabric and Craft Stores

Jo-Ann Fabric and Craft Stores review: Customer service - on line orders

D
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1:14 pm UTC
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When ordering fabric on line your order may come in multiple pieces with no visible warning. Customer service is out of country, so they are rude and care nothing about business here! The only warning about being in multiple pieces is at the bottom of the website under shipping second to the last paragraph. Really? This 3 yard order for $106.92 came in two pieces! No warning where the consumer would actually find it!

Desired outcome: Want a refund or a single 3 yard piece!

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business consumer customer service fabric order pieces shipping warning website
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