The complaint has been investigated and
resolved to the customer's satisfactionResolved JC Penney — shame, shame
resolved to the customer's satisfaction
If this is the bank that handles JCPenney's credit card services, I am very aggravated over the increase in the interest rate of this card. It was already ridiculously high and now it is being jacked up even higher which I feel is exemplifying greed and a lack of concern for the users who are already facing difficult enough times with this economy. I personally will not be using my card any more unless I can pay off the balance the next month. I also will be advising people to not apply for a JCPenney card or to use theirs if they already have one and I have been an employee of JCPenney who had to encourage people to apply for cards. Shame on you!!
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