The complaint has been investigated and
resolved to the customer's satisfaction
iUniverse / Author Solutions / AuthorHouse / Xlibris / Bertram Capital Management — fraud scam theft

M Review updated:

Go to [redacted] and look up the complaints about royalties, ineptitude, exorbitant costs. Read the New York Times article from 2009 in which Kevin Weiss admits the average sale per author is 150 books and that's all.


  • Sa
    đŸ’§Sandra.E.BarlowđŸ’§ Jun 22, 2019
    This comment was posted by
    a verified customer
    Verified customer

    I have paid Xlibris $791 AUD for which I have not received a thing. I have sent 20 emails asking for a refund with no reply.

    0 Votes

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions


    Unhappy consumers gather online at and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.