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Xlibris Publishing Profile

Xlibris Publishing
Customer Service: Phone, Email, Contacts

www.xlibris.com

How to contact Xlibris Publishing customer service?

Phone numbers:
E-mails:
  • Support:
  • communication:
  • legal:
Address:

1663 Liberty Drive, Suite 200, Bloomington, IN 47403, USA

Website:

www.xlibris.com

Additional information

The United Kingdom
Victory Way, Admirals Park, Crossways, Dartford, DA2 6QD, United Kingdom
Australia & New Zealand
Suite 1A, Level 2, 802 Pacific Highway, Gordon NSW 2072
Frequently asked questions (FAQ) about Xlibris Publishing customer service
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What is Xlibris Publishing?

Xlibris Publishing is a publishing company. It is self-publishing and on-demand printing services provider.

How to contact Xlibris Publishing?

You can contact Xlibris Publishing by phone at +1 800 0148620.

Where is Xlibris Publishing located?

Xlibris is located at 1663 Liberty Drive, Suite 200, Bloomington, Indiana, United States - 47403.

How long is the printing at Xlibris Publishing?

Printing time depends on the book type. Softcover takes 3 to 5 business days to print, hardcover – 5 to 7 business days, and Full-color – 5 to 10 business days.

Is shipping free at Xlibris Publishing?

There are occasional promotions offering free shipping, however, usually, the buyer will have to pay the fee.

Can I get a refund at Xlibris Publishing?

Xlibris Publishing does not offer returns or refunds once the order is in print.

Can I change the price of my book at Xlibris Publishing?

Xlibris Publishing reserves the right to change the retail price of the work if the production costs change, which you will have to approve.

How does Xlibris Publishing pay my royalties?

Royalties are paid in USD by check or electronic funds transfer (EFT) within 90 days after the end of each calendar quarter.

What determines the price of my book at Xlibris?

The price depends on page count, font size, the word count of your manuscript, and more. You should contact your Publishing Services Associate for guidance on the price of your book.

What if I did not receive my Xlibris royalties statement?

You should first try to log on to your Author Center and view your statement online.

If you didn’t receive the statement in the mail, you will have to contact Xlibris customer support by email at info@xlibris.com so they can investigate the issue.

 

What to do if there is a mistake on my Xlibris check?

If you find an error on your check, you should contact Xlibris customer support at info@xlibris.com so they can investigate your case.

Is Xlibris Publishing legit?

Many customers complain about poor service at Xlibris. They mention that the company is rather incompetent. We recommend being cautious if you choose to use Xlibris.

What are Xlibris Publishing working hours?

Mon 9:00 am - 6:00 pm Tue 9:00 am - 6:00 pm Wed 9:00 am - 6:00 pm Thu 9:00 am - 6:00 pm Fri 9:00 am - 6:00 pm Sat Closed Sun Closed