How to contact Xlibris Publishing customer service?
- United States, Phone & Fax: +1 (888) 795-4274
- United Kingdom: 800 056 3182
- Australia: 1800 455 039
- New Zealand: 800 443 678
- +44 203 014 4095 (United Kingdom)
- Support: info@xlibris.com
- communication: unsubscribe@xlibris.com
- legal: donotcall@xlibris.com
- publishtoday@xlibris.com
- submission@xlibris.com
1663 Liberty Drive, Suite 200, Bloomington, IN 47403, USA
Additional information
Xlibris Publishing is a publishing company. It is self-publishing and on-demand printing services provider.
You can contact Xlibris Publishing by phone at +1 800 0148620.
Xlibris is located at 1663 Liberty Drive, Suite 200, Bloomington, Indiana, United States - 47403.
Printing time depends on the book type. Softcover takes 3 to 5 business days to print, hardcover – 5 to 7 business days, and Full-color – 5 to 10 business days.
There are occasional promotions offering free shipping, however, usually, the buyer will have to pay the fee.
Xlibris Publishing does not offer returns or refunds once the order is in print.
Xlibris Publishing reserves the right to change the retail price of the work if the production costs change, which you will have to approve.
Royalties are paid in USD by check or electronic funds transfer (EFT) within 90 days after the end of each calendar quarter.
The price depends on page count, font size, the word count of your manuscript, and more. You should contact your Publishing Services Associate for guidance on the price of your book.
You should first try to log on to your Author Center and view your statement online.
If you didn’t receive the statement in the mail, you will have to contact Xlibris customer support by email at info@xlibris.com so they can investigate the issue.
If you find an error on your check, you should contact Xlibris customer support at info@xlibris.com so they can investigate your case.
Many customers complain about poor service at Xlibris. They mention that the company is rather incompetent. We recommend being cautious if you choose to use Xlibris.