It's Just Lunch International [IJL]
It's Just Lunch International [IJL] Customer Service Contacts
United States - 33009
I recently closed my case with ‘It’s just lunch’ Singapore (IJL) at the Singapore Subordinate Court. So I just want to share my experience with anyone who might have the intention to join this service; this is my warning to you: DO NOT TRUST THEM AND AVOID THEM IF YOU DON’T WANT TO HAVE TROUBLE AND A NIGHTMARE DATING EXPERIENCE - see my case below.
I joined IJL in Nov 2012, paid the full amount of $2, 568 for a one year contract with 14 dates. Actually I did not really want to join this service after my face to face meeting with one of their consultants due to so many complaints I found on the internet, however she kept calling to hunt and recruit me. When I raised my concerns regarding my doubts she gave me such confidence and assured me that their database had more than enough suitable matches for my requirements. Moreover she confirmed firmly all of the men on their database were serious about relationships and nice gentlemen. If they are just looking for fun or not qualified they will not take them in as a member and they do verify their profile if they are found out to be lying! She insisted to offer me help and promised to find a match for my specific requirements. I was convinced by her sweet words and after meeting her at least after 2 times in person. She just knew how to play on a woman’s psychology so well, her face just looked so sympathetic, trustworthy and she seemed to be a professional match marker. But that trust lead me to the most foolish mistake that I ever made and from there my nightmare dating started.
I went through two dates that were arranged by them and both turned out to be ridiculous, lousy and ‘waste of time’ dates! The first man came late without informing me; disappointedly he had nothing in common with me. Likely IJL just picked up any random man who was available to date with me! There was no follow up calls from IJL after my date at all. I had to call them and left my name but they did not bother to call me back. This means they just hunt you when you are not yet a member but when you are a paid member they do not care for you because you are just totally in their entrapment!
My second date was a nightmare date. The man did not turn up until I called him. He said he was on bed and not informed of the date with me from IJL that particular day. He turned up 45 minutes late in a scruffy T-shirt. He then told me he is just looking for fun! He was not interested with the service any more but he was rejected for a refund from IJL. He did request that they do not arrange anymore dates for him but the staff of IJL still kept calling to insist that he turn up for some random dates! I am sure if you were in my shoes at that time and heard those words, you would understand how bad I felt. I had to pay a big amount for this service only to be arranged to meet a man looking for fun! It also strongly proves that this company is really unprofessional and unreliable. They do not consider the clients requests. They did not take note of my feedback from my first date, to please arrange a proper 2nd date for me. The fact is they do not have enough suitable men for all their female members, so they just try their best to find any man to show up for a date to fill in the numbers for the contract regardless of matches. Their consultants know nothing about match making, they don’t have enough experience about matching and they are just working like sales persons trying to trap as many clients as they can and earn their commission.
It took sometime to bring my case to the Small Claim Tribunal which was found inconclusive, after that I was determined to bring them to the Singapore Subordinate Court. At the court, I called them a professional scam, and when they tried to defend themselves; they said “the behavior of male members is out of their control”. Meaning if a man comes late or does not show up, or is looking for fun or bad behavior they can’t control it! That also means that we are as paid members to have to carry this risk with their service. If you are lucky enough to meet nice guy or you are in bad luck, you may have a bad date like a man that never shows up or late or misbehaves! These risks are not their fault their problem and not their obligation as a professional match making agent. This is adsolutey not an acceptable answer!
Only when I asked in front of the Judge “ so why at the consulting meeting, did the consultant not tell me the truth that I have to take risks when I joined the service and be frank with me by telling me that my date might be late or not turn up or might be looking for fun! Instead she just convinced me that all her clients were nice gentlemen, serious and qualified! They shut up after this comment and the Judge allowed me to claim back a portion of my original investment.
I did a bit of digging around on the net and found many women - just like myself (in Singapore, Thailand, and USA) - who had been ripped off by IJL. I was one of the lucky ones as I got part of my money back, but many more didn't and the company is still operating to this day. There will be a big outcry about this company before long and I want to warn everyone not to get involved with them because if you do, you stand to lose a lot of money only to get back trouble and grief. I knew some other woman like me where the date did not turn and no calls from IJL for a few months, or even they arranged non suitable men for dates. So to all ladies who are thinking of joining this company, I honestly tell u don’t waste your hard earned money and your time in this scam. You can use that money for travel or donate it to charity, which is better than supporting this kind of nasty service existing.
Finally, As an ex paid member of IJL in Singapore, and on behalf of all members who were victims of this nasty service I would like to “ thank” the owner who established this lousy service. She did a very good job in creating a very professional scam dating agency! Spend some of your time and search how many complaints are pertaining to your company online!
It's Just Lunch is a fraudulent company and a total scam! DO NOT SIGN UP!! Dealing with this company i...
I really dodged a bullet here! I was shocked a lack of professionalism and customer service this company...
I signed up for this very expensive matchmaking service $3, 000. I got 4 very incompatible dates and then...
DO NOT SIGN UP for It's Just Lunch Singapore. Should be called It's Just a SCAM. For a high end dating service their staff is completely unprofessional and a bunch of liars. Their turnover is so high. I must have gone through 7 dating consultants which says something about their practices.
They pursued me for years and sold me a bunch of promises. Once they got my money it all changed. They NEVER return your phone calls. There is no rhyme or reason to their matches. They also deceive you as far as supply and demand of eligible men in my age group. I wish I had read the reviews and completely regret joining. It is not about the cost but their failure to deliver and lack of professionalism. You are much better off with the mainstream dating sites such as eharmony or match.com. BEWARE: DO NOT DO BUSINESS WITH THESE SCAMMERS.
DO NOT sign up for It's Just Lunch in Singapore. They are supposedly a high end service, more like just high price service. The problem is there is NO SERVICE. The staff are completely unprofessional and there is turnover extremely high. Each time I call I get a different dating rep. I must have gone through 7 or so, can't keep track anymore. They are a bunch of liars and promised things to get my business. They don't have the decency to return phone calls. Look at all the complaints all over the internet, not just in Singapore but around the world. I wish I had checked them out before I signed up. Completely regretted the treatment and DO NOT RECOMMEND to anyone. You are better off doing another online service.
IT’S JUST LUNCH IS A SCAM, IT'S JUST LUNCH IS A SCAM, IT'S JUST LUNCH IS A SCAM, IT'S JUST LUNCH IS A SCAM... Ask me how I know, I USE TO WORK FOR THEM.
I got tired of Lying to clients about matches. It's just lunch, tells clients they match based on common Interest, which is a LIE!!! It's Just Lunch match clients based on availability. They train these people to make dates to meet their quota, if you don't meet your quota, you are FIRED. The management staff is HORRIBLE, if they don't like you, you're FIRED. This company has been in business for 21 years, and at the corporate office (which is located in Hallandale, Florida) they're only 4-5 employees that have been there 4 years. I was there for 2 months before I got up and walked out, but during the short time I was there, It was 12 employees either FIRED or Quit. I have never worked for a company with such turn over. DO NOT ALLOW the Dating Specialist to convince you they have matches for you, or you're be dating all the time, or they're going to set you up with people that you really want to meet. IT WON'T HAPPEN!!! THEY DON'T DISCRIMINATE IS TRUE, BUT THEY BRING CLIENTS ON KNOWING they won't be able to get them out on dates. They bring on clients that are BLIND, HANDICAPPED, CAN'T HEAR, ARTISTIC, MENTALLY CHALLENGED, etc. Now, I'm not saying there is anything wrong with people with disabilities, but if you are a perfectly healthy individual without any disability, would you really PAY a service to send you out with someone that has a disability? With It's Just Lunch, if a client is disabled and you need a date, the disabled individual will be your date. They won't tell you the client is disabled, but once you get to the restaurant you'll certainly find out. I have NEVER worked for a company with such POOR MANAGEMENT SKILLS. They Train their employees for ONE WEEK, and then you're off. You're off to deal with angry clients another Dating Director had, Dealing with territories you nothing about, dealing with clients with no dates, and when you ask for help, they tell you, NO EXCUSES, CONVINCE THEM TO STAY, AND CONTINUE DATING WITH US!!! IT'S JUST LUNCH IS A SCAM, IT'S JUST LUNCH IS A SCAM, IT'S JUST LUNCH IS A SCAM!!!
It's Just Lunch used deception to have me type in my name at the top of the page of the online...
I signed up with two matchmaking companies this year and the two agencies were night and day different. I'm having a very positive experience with Cupid's Coach, and not so good with It's Just Lunch. I'm here in Southern CA and the IJL matchmakers are all in Florida. They've never met me and they just seem to be throwing me together with just anyone.
I had never used any type of dating service before was hesitant about putting my personal information online...
I am taking Its Just Lunch Singapore to court. I hesitated during my first meeting at their shabby office...
I have signed up for matchmaking services, total 6 dates. First 2 dates was quite prompt. After the 2nd date, the interval was more than a month and I have to contact them to check on the next date. After going through the 4th dates, it stops for 2 months and when I contacted IJL, the staff told me that my membership has expired. I told her that i signed up for 6 dates but they have only fixed 4 dates so far. She said she will get the consultant to contact me, no follow-up from the. I made another call to them and the staff answered that she will get her consultant to call back but close to 2 wks, no calls from them. This matchmaking service from IJL Singapore is not a reliable company. Bad experience. I have wasted my money!
I was recently hired by It's Just Lunch. After going through their training program for a week,
we then were set up in 2nd rate executive office suites where I look like I am a fly-by-night operation with bare walls, no business cards, no brochures or anything to identify me as an IJL office. I look like I'm going to take your money, fold up my laptop and run!! This is what they are referring to when they say "over 100 offices worldwide" by the way. They have one person operations - about 40 of them- some people even work from home- scattered across the U.S.. And the people calling overseas are right here in the U.S. calling, claiming to have "offices" in Australia. They have nothing of the sort. It's ALL LIES!!
I started the job whereby I started to call 8 year old leads. The job was to place 100 calls a day and basically try to resurrect someone from the dead. Mostly, I got disconnected #s, people who were married, or people who were fed up with our calls and asked to be taken off our list. Well, 4 people from my training class were able to get a person to join - at which point I needed to read through 30 congratulation emails to each salesperson - like we were in kindergarten.
I found out at the end of week 2, 2 people were getting fired. They don't even give you a chance at this! This morning, I got the boot!!
At this point, I do NOT even want a chance to basically con people out of their money. It's Just Lunch claims to be a personalized matchmaking service and they meet every single one of their members, get to know them personally - so they can set them up with what they are looking for.
Most people are closed right over the phone - never meeting anyone. There's no screening process whatsoever, no background check, etc. IJL sales people call you and may not even be in the same state, or even country!
The member joins and then is contacted by their Dating Director. You know who that is? The person sitting in the IJL call center in South Florida!! They have never seen any of the members and they are labeled the "professional matchmakers"!! They are simply telemarketers. They make matches by pulling up the members in your area and setting you up in your age range. No other criteria goes into their search! Yet we go through a whole interview process to make it seem like we're going to set you up with what you want and that we are legitimate. Melissa Brown, the president - should be put OUT OF BUSINESS!! And her ridiculously perky and phony sales managers Marylynn Martin & Sandra Hatton should be thrown out on their ### as well. A total SCAM!!! Nothing about this is personalized matchmaking. NOBODY should give IJL the time of day - not as a member, and not as an employee. TRUST ME!
This is the worst dating service! Not only did the sales rep promise that they had many men available for me...
Awful, Terrible service. I might as well flushed $1800 down the toliet. They mismatched me with women I had...
I was a member of IJL for a year, and it was a year of complete LIES...you would think on your initial visit when you PAY$$$ and have a "interview" that you'd be understood, well NOT with IJL. the second my credit card was ran, I became a NUMBER.after I paid I went on the first 3 dates and was TOTALLY ANNOYED. they will call you a day after to see how your "date" went, and each time I got into a fightn-match with them over the phone because Im thinking HOW MANY TIMES DO I NEED TO EXPLAIN TO EACH ONE OF YOU, I AM NOT INTRESTED IN A 4'FT TALL MAN??? This is in no way disrespectful to short people, but keep in mind, I'm a gorgeous 5'10 BAREFOOTED. I became so frustrated each time I went on a date because It was NOTHING like I expected.I told them a "few" times I could've found better at our local WALMART!!! why the hell did I need to pay $1800 to be set up on dates that I'm the total opposite to. All of the employees sound the same.They put everyone they send you out with on a damn gold platter...but remember its up to YOU to GO out on the date, only to find out you could've stayed home and watched cartoons TOM&JERRY alone! I've had more fun, being home alone reading a book.If you are considering IJL, P.L.E.A.S.E DON'T waste your money$$$ I know one thing, from now on I'll take my chances meeting people on my own.No more being SHY&BASHFUL, Is the reason I called IJL in the first place, If and when I see someone I like, I will be approaching them MYSELF.trust me you really DON'T have to pay to meet the guy of your dreams.I learned the EXPENSIVE way! If you just wanna give away $1800, donate it to me, cuz by dealing with IJL, I sure FLUSHED my $1800 down the damn TOILET.
I signed up with IJL for a year or 14 dates, whichever longer. Was very clear with the salesman that finding someone who was practicing my religion was of utmost importance to me. I was told there were thousands of guys that met my requirements. I was reassured by the contract that said if IJL feels they are unable to match you, you will be given a refund (outlined as to how) After my first date not practicing I again outlines my requests to my "dating director". She told me my next date would fit the bill. Not only was he not practicing, but he didn't even share my faith! Months and months later waiting for someone who actually practiced his faith and shared my religion I was told I could either date anyone, or not date at all. 4 dating directors later I asked for an address of someone I could write a complaint letter to sharing my concerns. I was given the corporate address and told to address it to Customer Service. Guess what, there is no customer service department!! I was called by my dating director! I was told that IJL does not need to match me with someone who shares my religion and therefore there is "no refund policy". I was told time and time again there are no refunds (even though it states that in their contract). They claim they are BBB approved, they aren't. They told me "out of the Boston office". There is no Boston office! I was lied to time and time again by this organization. Run, run far away. Don't be a fool like I was to believe their lies!
Don't be fooled by this organization. It's Just Lunch charged me $1000 for membership in what wa...
I can only add to the complaints that have been listed on this website. Because I am a male in a area that is heavily weighted toward females, I had dates. But they were inappropriate. I am a successful male, easy on the eyes, college educated, accomplished etc. I was looking for a professional female, smart, who liked the arts. ITs just lunch assured me that they had several such matches and was eager to match me. You know the rest. My dates were a series of unemployed women who maybe lived with a friend, worked in minimum paying jobs, a few werent US Citizens and were looking for a greencard. It was a complete waste of time. when I called IJL and told them that there was a great mismatch between what I wanted and what actually appeared at lunch, they expressed surprise - and then a disclaimer : The woman lied, and they cant check into the accuracy of every statement ! And what hurt the most was seeing the "wishful hope" in the eyes of these ladies. They told me their horrible stories of how they were treated by IJL - some had been clients for a year and only had two dates. Some were matched with men who were inappropriate matches (non english, low paid workers). I am reminded of the best dating advice my mother gave me: if you want a companion who drinks, go to a bar. If you want a companion who cares and is gentle, get involved in non profits.
Skip this service, get involved with a non profit . At least you will have a warm feeling in your soul as you are waiting for the universe to provide.
I too was certainly fooled by It's Just Lunch! I signed a contract with their NY representative only to have my money and my valuable time wasted. They promised one date a month (8 matches in all) but only provided two actual dates in 7 months. Two months past without a match (after two mediocre dates that did not match my profile information) which is against the contract I signed. When I requested some of my money back for the dates I would not receive from canceling my membership, they told me that I had "activity" the following month. That "activity" was a match that NEVER SHOWED UP! When I tried to contact the representative who set that date up to complain, I learned he left the company. After speaking to a representative, I was promised more time, no money and a better date. I gave it one more try. Again, the date never showed up. The representatives never follow up and they refuse to refund any money... disgusting!
I will be filing a complain at the Better Business Bureau... Beware... This is an absolute waste of money!!!