Intex Recreation Corporationpure spa sjb-hs-20

T Aug 02, 2019

I purchased this spa 14/03/19 at a cost of 899€
Due to bad weather and a holiday we didnt inflate the spa until the second week in May 2019. The spa worked well for 4 weeks then stopped filtrating and heating.
Intex was contacted via their website for a repair. this was declined - a new part was sent that i had to change. when this was changed the spa worked for 1 minute then stopped again. I now have to arrange for the motor block to be sent to the company and wait for a repair. this has now taken two months! i am waiting for the company to receive my request before they arrange for collection. the website doesnt work well. The customer service does no answer the telephones. This is a new product that has hardly been used and is not fit for purpose. the summer will be ended before it is repaired. I WANT MY MONEY BACK! DO NOT BUY INTEX they are RUBBISH!!

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